Taryn Dufresne
Calgary,AB
Summary
Hardworking professional committed to providing outstanding customer service and assistance. Strong interpersonal and communication abilities.
Overview
5
5
years of professional experience
Work History
Administrative Support / B&M Coordinator
Litco Law
05.2022 - Current
- Managed relationships with vendors and suppliers for office supplies, equipment, and services.
- Volunteered to help with special projects of varying degrees of complexity.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Assisted in onboarding new employees and introduced them to the office/team.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
Customer Service Representative
Canadian Tire
10.2020 - 05.2022
- Trained staff on operating procedures and company services.
- Oversaw the department's daily schedule.
- Handled customer inquiries.
- Processed transactions.
- Answered and directed customer calls.
Server
Via Cibo
12.2018 - 07.2020
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Supervised dining table set-up to prepare for a diversity of event types, following strict service standards.
Education
Diploma - Legal Assistant
Southern Alberta Institute of Technology
05.2022
High School Diploma -
Bishop Grandin High School
Calgary, AB05.2019
Skills
- Coaching and Mentoring
- Customer Service
- Support Services
- Staff Training
Timeline
Administrative Support / B&M Coordinator
Litco Law
05.2022 - Current
Customer Service Representative
Canadian Tire
10.2020 - 05.2022
Server
Via Cibo
12.2018 - 07.2020
Diploma - Legal Assistant
Southern Alberta Institute of Technology
High School Diploma -
Bishop Grandin High School