Tarushant Swaran
Brampton,ON
Summary
Meticulous Dispatch Supervisor with a 6-year background monitoring daily on-road performance and coordinating transportation activities. Detail-oriented collaborator skillful in successfully solving issues and distributing driver assignments. Recognized as a team player with well-honed leadership and critical thinking skills.
Overview
6
6
years of professional experience
Work History
Dispatch Manager (City)
DBG Trucking
Brampton, ON
08.2023 - Current
- Communicated with warehouse staff to facilitate proper loading and unloading of orders.
- Scheduled and organized delivery routes.
- Scheduled deliveries and pickups according to customer needs.
- Answered phone calls and responded to customer emails.
- Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
- Evaluated current operational processes to help develop, implement, and improve practices.
- Reported to management operational activities and maintained current records.
- Coordinated with maintenance teams to establish preventive maintenance schedules for fleet vehicles.
- Gathered feedback from various stakeholders – such as drivers, customers, and warehouse staff – to identify areas of improvement within the dispatch process.
Dispatch Supervisor
HBC Transportation
Georgetown, ON
02.2022 - 06.2023
- Streamlined dispatch operations by implementing efficient scheduling and routing strategies.
- Improved customer satisfaction, maintaining timely communication with drivers and clients regarding updates or changes in delivery status.
- Developed comprehensive performance reports for senior management, identifying areas for improvement and growth opportunities.
- Managed daily workloads, ensuring all available personnel were utilized effectively to meet service demands.
- Communicated with drivers and personnel to coordinate the timely delivery of the freight.
- Planned, organized, and managed the work of subordinate staff to accomplish consistent work within organizational standards.
Dispatch Supervisor
Mts Logistics
Brampton, ON
06.2018 - 02.2022
- Streamlined dispatch operations by implementing efficient scheduling and routing strategies.
- Enhanced team productivity by providing ongoing training and support to dispatch staff.
- Reduced response times with effective allocation of resources and prioritization of tasks.
- Improved customer satisfaction, maintaining timely communication with drivers and clients regarding updates or changes in delivery status.
- Managed daily workloads, ensuring all available personnel were utilized effectively to meet service demands.
- Optimized routes through careful planning, realizing cost savings for the company.
- Planned, organized, and managed the work of subordinate staff to accomplish consistent work within organizational standards.
- Oversaw route and condition of field units to manage daily schedule and maintain organized shifts.
- Generated reports to track deliveries and maintain proper records and documentation.
- Maintained professional relationships with shippers, receivers and drivers to increase trust, reliability, and rapport.
- Answered phone calls and responded to customer emails.
- Monitored vehicle locations to coordinate timely arrivals.
Education
Ontario College Graduate Certificate - Project Management
St. Lawrence College
Kingston, ON08.2018
Ontario College Graduate Certificate - Supply Chain Management
St. Lawrence College
Kingston, ON05.2018
B.Tech - Electronics And Communications Engg.
Punjab Technical University
Indo Global College Of Engg, Abhipur Punjab06.2016
Skills
- Schedule Coordination
- Employee time records
- Transportation knowledge
- Supply Chain Understanding
- Paperwork Processing
- Attention to Detail
- Route Planning and Adjustment
- Resource Monitoring
- Problem-solving abilities
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Native or Bilingual
Timeline
Dispatch Manager (City)
DBG Trucking
08.2023 - Current
Dispatch Supervisor
HBC Transportation
02.2022 - 06.2023
Dispatch Supervisor
Mts Logistics
06.2018 - 02.2022
Ontario College Graduate Certificate - Project Management
St. Lawrence College
Ontario College Graduate Certificate - Supply Chain Management
St. Lawrence College
B.Tech - Electronics And Communications Engg.
Punjab Technical University