TARUN PUTTUR KAMALNATHAN
Edmonton,AB
Summary
Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.
Overview
3
3
years of professional experience
Work History
SALES ASSOCIATE
WHATEVER IT TAKES MARKETING INC.
NEW WESTMINSTER, BC
02.2024 - 07.2024
- Temporary Position
- Door-to-door sales with weekly targets.
- Achieved the ACE OF SPADES award for superior performance.
- Adaptability in different environmental conditions.
- Built and maintained relationships with peers and upper management to drive team success.
- Built territory-specific sales plans by reviewing competitor activities and lead spending trends.
- Listened to customers to understand needs and put together optimal solutions.
- Resolved customer concerns and promptly answered inquiries to maintain satisfaction.
WAITER/ KITCHEN HELPER (TEMP JOB)
HOUSE OF DOSA
VANCOUVER, BC
06.2023 - 01.2024
- Taking orders and serving at tables
- Mopped floors, cleaned tables, dusting/wiping furniture, and dishwashing.
- Dicing up vegetables and mixing smoothies, milkshakes, and flavored yogurt drinks.
- Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
- Calculated charges, issued table checks and collected payments from customers.
- Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
- Trained new employees to perform duties.
ACCOUNT COORDINATOR
DELUXE ENTERTAINMENT DIGITAL INDIA PVT. LTD.
BANGALORE, INDIA
05.2022 - 01.2023
- Handled Clientele Services of Disney Film Studios for Post Production.
- Catered to customized clientele content by coordinating with several in-house production teams and film dubbing studios.
- Contacted proper individuals when issues required escalation.
- Researched competitors' offerings and presence in assigned territories.
- Communicated with customers when issues arose to inform regarding problem resolution.
- Researched competitors offerings and presence in assigned territories.
- Catering customer/client service in a high-volume, rapidly dynamic environment and at a fast pace.
- Administrative file maintenance and relevance with using different data software’s (VDI)
- Create financial budgets of various payment processing to individual clients and projects in order to ascertain project costs.
- Coordinating with diverse populations as clients and projects needed several linguistic translations and scripts for individual projects.
- Delivered customer requirements to production team, collaborated with sales team and followed up on status to verify project schedule remained on track to fulfill contract.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Delegated work to staff, setting priorities and goals.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Issued work schedules, duty assignments and deadlines for office or administrative staff.
HUMAN RESOURCES BUSINESS PARTNER
VIDAL HEALTH INSURANCE TPA
BANGALORE, INDIA
07.2021 - 05.2022
- Managed full recruitment lifecycle, including conducting interviews, screening and selection, and designing remuneration packages.
- Conducted employee engagement activities, analyzed attrition trends, and handled onboarding and offboarding processes.
- Applied effective conflict management to maintain a positive workplace.
- Analyzed workforce key performance indicators to achieve business objectives, coaching leadership on implementing corrective actions.
- Identified staff vacancies to quickly recruit, interview and select applicants to fill positions.
- Diagnosed potential personnel issues to create action plans to eliminate complications.
- Oversaw staffing needs, performance reviews, staff development and training procedures and coaching initiatives.
- Handled employee discipline and termination to address policy infractions.
Education
Master of Business Administration - Business Administration
UNIVERSITY CANADA WEST
VANCOUVER, BC09-2024
Bachelor of Business Administration -
CMS JAIN UNIVERSITY
BANGALORE, INDIA09-2021
Skills
- Ability to work under pressure
- Excellent written and verbal communication skills
- Multicultural knowledge and compatibility
- Fluent in English, Hindi, Kannada, Tamil, and Telegu
- Customer service through phone and digital applications
- Proficient in Microsoft Office software
- Independent and team oriented
- Keen knack at observation of details
- Positive attitude and willingness to learn
- Teamwork and Collaboration
- Customer Service
- Financial records analysis
- Written and oral communication skills
- Cash Handling Accuracy
- Verbal and Written Communication
References
References available upon request.
Timeline
SALES ASSOCIATE
WHATEVER IT TAKES MARKETING INC.
02.2024 - 07.2024
WAITER/ KITCHEN HELPER (TEMP JOB)
HOUSE OF DOSA
06.2023 - 01.2024
ACCOUNT COORDINATOR
DELUXE ENTERTAINMENT DIGITAL INDIA PVT. LTD.
05.2022 - 01.2023
HUMAN RESOURCES BUSINESS PARTNER
VIDAL HEALTH INSURANCE TPA
07.2021 - 05.2022
Master of Business Administration - Business Administration
UNIVERSITY CANADA WEST
Bachelor of Business Administration -
CMS JAIN UNIVERSITY