Tarunpreet Kaur Chauhan
North York,ON
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
1
1
year of professional experience
Work History
Cashier
Harvey's Restaurant
07.2023 - 11.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
Sales Executive
H&M Retail
08.2022 - 03.2023
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Managed efficient cash register operations.
Education
Bachelors' of Commerce .,Spec. Hons - Accounting And Finance
York University
Toronto, ON09.2027
No Degree - Commerce
Shemrock Senior SS (High School)
Chandigarh, Punjab, India03.2023
Skills
- Customer Relations
- Staff Training
- Active Listening
- Issue and Complaint Resolution
- Retail Materials Management
- Customer Relationship Management
- Administrative Support
- POS Systems Expertise
- Understanding Customer Needs
- Conflict Resolution
- Coordination
- Service-Orientation
Timeline
Cashier
Harvey's Restaurant
07.2023 - 11.2023
Sales Executive
H&M Retail
08.2022 - 03.2023
Bachelors' of Commerce .,Spec. Hons - Accounting And Finance
York University
No Degree - Commerce
Shemrock Senior SS (High School)
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