Tarunpreet Singh
Hamilton,ON
Summary
Dependable individual with exceptional people skills. Real team player committed to high levels of job performance. Positively interacts with customers and employees alike in retail environment. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Gold's Gym
709 West Broadway, Vancouver BC
07.2022 - 11.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Updated account information to maintain customer records.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Processed customer service orders promptly to increase customer satisfaction.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Produce Clerk
Safeway King Edward Mall
990 W King Edward Ave, Vancouver, BC
10.2020 - 12.2022
- Checked for outdated and overripe grocery items and removed from inventory.
- Pleasantly greeted customers and provided prompt and courteous service.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Trained new employees to provide knowledge of proper produce handling and rotation procedures.
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
- Collaborated with store management to align with objectives and provide quality produce.
- Processed payments and provided receipts to establish proof of transaction.
- Recorded sales information on database to enable tracking history and maintain accurate records.
- Engaged in friendly conversation with customer to better uncover individual needs.
Education
Diploma in General Education - Business Management
Langara College
Vancouver, BC09.2022
Skills
- Customer Service
- Call Management
- Data Entry
- Report Generation
- Product Knowledge
- Scheduling
- Account Updating
- Quality Control
- Written and Oral Communication
- Management Interaction
- Honesty and Integrity
- Appointment Scheduling
- Microsoft Office Suite
- Recordkeeping Strengths
- Critical Thinking
- POS Systems Expert
- Filing
- Microsoft Excel
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Customer Service Representative
Gold's Gym
07.2022 - 11.2022
Produce Clerk
Safeway King Edward Mall
10.2020 - 12.2022
Diploma in General Education - Business Management
Langara College