Tarunpreet Chauhan
North York,ON
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening, and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, and providing customized solutions to build loyalty.
Overview
1
1
year of professional experience
Work History
Cashier
Harvey's Restaurant
Vaughan , ON
2023.07 - 2023.11
- Greeted customers, answered questions and provided general information regarding menu items.
- Processed payments using POS system and accepted cash, credit cards, and checks.
- Balanced cash drawers at the beginning and end of shifts.
- Handled customer complaints in a professional manner to ensure satisfaction.
- Stocked shelves with merchandise and ensured all products were properly labeled.
- Prepared beverages such as coffee drinks or smoothies according to recipes specified by the restaurant.
- Prepared burgers according to customer specifications, including patty size and type of bun.
Receptionist
K.K. Industries
Mohali , India
2022.08 - 2023.03
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Performed data entry tasks into various computer systems accurately and promptly.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
Education
B.Com., Spec. Hons. - Finance
York University
09.2027
Commerce Stream -
Shemrock Senior Senior School (High School)
Mohali, India03.2023
Skills
- Customer Relations
- Staff Training
- Active Listening
- Issue and Complaint Resolution
- Retail Materials Management
- Customer Relationship Management
- Administrative Support
- POS Systems Expertise
- Understanding Customer Needs
- Conflict Resolution
- Coordination
- Service-Orientation
- Payment Processing
Timeline
Cashier
Harvey's Restaurant
2023.07 - 2023.11
Receptionist
K.K. Industries
2022.08 - 2023.03
B.Com., Spec. Hons. - Finance
York University
Commerce Stream -
Shemrock Senior Senior School (High School)
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