Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
References
Timeline
Generic

Tarun Billa

Brampton,Ontario

Summary

Professional Driver offering over [Number] years of experience completing daily delivery tasks on time and safely. Knowledgeable in efficient routes within assigned territory. Skilled at following traffic laws and maintaining top-quality client services.

Overview

6
6
years of professional experience

Work History

Passenger Driver

uber and lyft
01.2023 - Current
  • Greeted passengers and assisted them with boarding and disembarking the vehicle.
  • Ensured passenger safety by adhering to all traffic laws, regulations, and company policies.
  • Responded to customer inquiries in a courteous manner.
  • Kept up-to-date knowledge of routes and road conditions.
  • Followed safety rules to keep clean driving record with no accidents or incidents.
  • Cleaned vehicle regularly to maintain professional appearance.

Customer Service Representative

Nordia
Moncton
12.2021 - 08.2024
  • Resolved escalated customer service issues in a timely manner.
  • Resolved record-breaking backlog of support tickets following major system malfunction.
  • Supported customers with online billing, access and account issues.
  • Handled customer service issues by providing guidance or escalating for advanced support.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Customer Service Representative

st louis bar and grill
Quispamsis
09.2021 - 12.2022
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Mentored new employees on procedures and policies to maximize team performance.
  • Increased customer satisfaction ratings [Number]% by effectively answering questions, suggesting effective solutions and resolving issues quickly.

Customer Service Representative

asian food centre
Brampton
08.2018 - 03.2020
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Performed other duties as assigned by management.
  • Assisted customers in locating merchandise on the sales floor.
  • Ensured all safety procedures were followed when handling heavy items or operating machinery such as forklifts or pallet jacks.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Answered customer inquiries and provided accurate information regarding products and services.

Education

International Business - International Business

Lambton College of Applied Arts And Technology
Sarnia, ON
12-2020

High School Diploma -

Nosegay Public School
India
05-2016

Skills

  • Safe driving techniques
  • Strong communication abilities
  • Stress management techniques
  • Conflict resolution abilities
  • Positive and professional
  • Active Listening
  • Service Upselling
  • Mechanical systems expertise
  • Punctuality
  • Schedule Coordination
  • User Support
  • Technical Support

Accomplishments

  • uber diamond driver

Languages

English
Professional
Punjabi
Professional
hindi
Professional

References

References available upon request.

Timeline

Passenger Driver

uber and lyft
01.2023 - Current

Customer Service Representative

Nordia
12.2021 - 08.2024

Customer Service Representative

st louis bar and grill
09.2021 - 12.2022

Customer Service Representative

asian food centre
08.2018 - 03.2020

International Business - International Business

Lambton College of Applied Arts And Technology

High School Diploma -

Nosegay Public School

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Tarun Billa