Expertise that spans IT, Finance, Travel Services and Customer Relationship Management. Pivotal skills in areas that require customer relationship management from different perspectives including negotiating with clients, team mentoring and influencing decision makers. Strong leadership skills, Excellent Analytical, Communication and Interpersonal skills are augmented by a proven track record in mentoring and coaching within and across teams. Proven Track record in Knowledge Management and Transitioning, Business Process Improvement and Employee Retention.