Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Taru Walia

Brampton,Canada

Summary

Dynamic Senior Business Analyst with a proven track record at various Banks and Financial Institutions, excelling in requirements gathering and regulatory compliance. Adept at driving impactful projects, such as automating payment processes, while fostering collaboration across teams. Recognized for exceptional analytical thinking and outstanding communication skills, consistently delivering results that enhance operational efficiency.

Overview

13
13
years of professional experience

Work History

Senior Business Analyst

Peoples Group
Toronto
02.2024 - Current
  • Lead impact assessments and identify key stakeholders responsible for evaluating release impacts, including financial implications.
  • Conduct meetings and follow up on items for business committees and regular business meetings, with a direct report to the VP.
  • Proficient in requirements methodology, including planning, elicitation, and documentation.
  • Skilled in writing user stories, business context diagrams, and business process maps.
  • Document the current state of acquiring and issuing payments, and obtain sign-offs for automation.
  • Collaborate with other teams on API flow, connecting with CRM teams, and NetSuite (finance and accounts team).
  • Work alongside RPA to explain the required product and provide all the current documentation.
  • Upon the BOT being ready, perform and sign off the UAT.
  • Ensure all the new BOT-generated files are located at a UI Path location for process automation.
  • Prepare future state SOPs and user manuals to support end users with new processes.
  • Track project stages in JIRA and Confluence, maintaining records in SharePoint.
  • Support change management activities, including training and communication plans.
  • Developed comprehensive documentation, including rollout plans, user guides, and training materials.
  • Provided ongoing support and visibility to stakeholders, ensuring continuous alignment, and effective communication throughout the rollout process.
  • Assisted in facilitating Agile ceremonies and supporting the Scrum Master in coordinating sprints.
  • Contributed to the creation and maintenance of the product backlog, ensuring clear, well-defined user stories.
  • Participated in daily stand-ups, providing updates on task progress, and addressing any impediments.
  • Manage and maintain the PMO SharePoint site, including access control.
  • Lead and facilitate PMO meetings; conducted sprint reviews and retrospectives to gather feedback and identify areas for improvement.
  • Ensure adherence to project risk and governance processes, prepare the RASCI matrix, and develop mitigation strategies.
  • Delivered timely support by tracking issues and communicating resolutions to end users.
  • Communicated with customers, competitors and suppliers to stay abreast of industry or business trends.
  • Aligned business strategies and objectives with the capabilities and constraints of business IT systems.
  • Project 1: Automate Reconciliation and Invoicing of Acquiring Payments: Improve the Payments (Acquiring and Issuing) end-to-end process, and automate it using BOT and other technologies.
  • Project 2: Governance and Risk
  • Partnered with regulatory risk and governance teams to analyze and address a wide range of complex regulatory and risk matters in the operations team.
  • Led and managed high-performing teams, delivering outstanding results in fast-paced, high-pressure environments.
  • Designed and executed solutions related to risk assessments, controls, and monitoring programs.
  • Identify various issues, bring them to light, follow up with adequate governance measures, and future state SOPs.
  • Conducted workshops and training sessions to facilitate knowledge transfer on regulatory and non-financial risk matters.
  • Maintained consistent communication and reporting to senior management on project progress and outcomes.

Business Analysis Specialist - Manager

Scotiabank
Scarborough, Canada
02.2022 - 10.2023
  • Reporting directly with the Senior Manager, Director and other VP’s and Head of Product across various verticals
  • Collaborated with various teams to ensure successful execution of Bill C-96 project
  • 3C's of Agile methodology - Collaboration, Communication, and Coordination are essential elements that help to ensure the success of any Agile project
  • Collaboration promotes teamwork and ensures that everyone is working towards a common goal
  • Collaborate along with Compliance, Testing, Wholesale Business Banking, Online and Mobile development teams
  • Generated business requirements and documentation aligned with policies to meet business needs and compliance obligations
  • Project 1: FATCA and CRS Involved in linking the current Sales Builder (Retail Banking - client onboarding page with the new FATCA and CRS pages) along with new Salesforce platform
  • Redesigned internal portals and websites related to FATCA and CRS in collaboration with the communications team
  • Particularly worked to create the policy and procedures document for FATCA and CRS in accordance to the changes with the introduction of a new platform
  • Project 2: Bill C – 96 Extensive collaboration with the Digital Banking, Online Banking, Legal, Compliance teams for effective roll out of Bill C-96 across Quebec
  • Led scrum ceremonies and conducted retrospectives in the absence of a scrum master
  • Negotiated change requests to accommodate additional scope in requirements
  • Collaborated with the VP for a high-level presentation and statistics to the EVP and other leadership for budget and project approval
  • Designed communication strategies for new platforms, crafting effective news items and write Job Aids and Guides

Senior Financial Advisor

Scotiabank
Brampton, Canada
04.2020 - 01.2022
  • Consistently achieved and surpassed sales targets
  • Provided leadership and guidance to a growing branch team
  • Deep understanding of Retail Banking offerings, including Chequing and Savings accounts, Investments, and Mortgage products
  • Work along with the Branch Manager to understand and process Small Business applications and Investments
  • Conducted joint branch meetings with Business Banking, Commercial, and Wealth counterparts to gain a comprehensive understanding of their business models
  • This collaboration enabled the identification and acquisition of accurate referrals, significantly contributing to the bank's business growth
  • Holding the position for back up Branch Manager, required knowledge of branch management
  • Ensure all files in the branch and online are regularly updated and maintained as per bank policy for maintenance and destruction to comply with Audit guidelines
  • Hold certifications in IFSE and RFRA (Retirement and Financial Planner)
  • Recognized as the Top 10% in Toronto Region for Mutual fund sales and overall performance for 3 consecutive quarters
  • Direct the day-to-day activities in a consistent manner compliant with the bank risk policies
  • Experienced in record number of Mortgage renewals, perform mortgage restructure, New Application as well as refinance

Financial Advisor

Scotiabank
Brampton, Canada
05.2019 - 04.2020
  • Consistently achieved and surpassed sales targets
  • Deep understanding of Retail Banking offerings, including Chequing and Savings accounts, Investments, and Mortgage products
  • Created client portfolios and referred them to wealth teams
  • Hold certifications in IFSE certification
  • Recognized as the Top 10% in Toronto Region for Mutual fund sales and overall performance for 2 consecutive quarters
  • Experienced in record number of Mortgage renewals, perform mortgage restructure, New Application as well as refinance

Business System Analyst

HDFC Bank Ltd
, India
12.2017 - 10.2018
  • As an Agile Business Analyst (BA) responsible for understanding stakeholder needs, analyzing requirements, creating user stories, prioritizing features, grooming the product backlog, and collaborating closely with the development team throughout the iterative development process, ensuring the project aligns with business goals and delivers value in each sprint
  • Utilized extensive credit knowledge and expertise to enhance team capabilities, develop improved offerings, and create comprehensive manuals and guides for banking products
  • Create, refine, and maintain the product backlog and associated deliverables, release backlog with forecasted delivery timelines
  • Bridge the gap between business and IT, ensuring common understanding and IT/Business alignment of both functional (for business needs) and non-functional requirements (such as reporting, performance, interfaces, and constraints)
  • Project 1: Flex cube Upgradation : As a Flex cube Business Analyst serves as a liaison between the business and IT departments, ensuring that the Flex cube system supports the organization’s banking operations effectively and efficiently
  • Keeping up with updates and new releases of Flex cube to ensure the system is always up to date
  • Identifying risks related to Flexcube implementation and working with teams to mitigate them
  • Organize meetings and interact with senior and junior business stakeholders from various verticals of the bank
  • Ensuring that Flex cube configurations comply with industry standards and regulatory requirements
  • Understand dependencies between requirements and determine if they impact the sequence of development and implementation

Credit Manager

HDFC Bank Ltd
, India
04.2013 - 01.2017
  • Provided expert guidance to customers on optimal financial and credit solutions across a range of investment and banking products
  • Ensured transparency regarding risks and challenges, maintaining timely communication with stakeholders
  • Attended quarterly meetings with senior leadership to analyze regional portfolio performance across various lending products
  • Worked with the manager to support him during the Audit of the department and ensuring effective management of all physical files and folders(ensuring all meetings and required activities trail captured and other destroyed)
  • Collaborated closely with policy and product teams to analyze and develop new short- and long-term programs aimed at enhancing customer retention
  • Conducted personal visits to high-net-worth clients during higher loan-to-value ratio periods to understand client profiles
  • Utilized extensive credit and anti-money laundering (AML) expertise, resulting in savings exceeding $100,000 for the bank
  • Extensive use of Flex cube, Fin ware and other applications while underwriting
  • Recognized with multiple Eagle Eye awards for fraud detection and the Best Portfolio Award trophy for high-quality underwriting

Intern

Deloitte Touché Tohmatsu India LLP
, India
05.2012 - 07.2012
  • Evaluated business historical performance and studied company P&L and balance sheets
  • Carried out valuation of a live proposal to understand brand valuation for mergers and acquisitions
  • Contributed to the effective working of the team and aided in proposals

Education

Pursuing CBAP -

CBAP
11-2024

Registered Financial and Retirement Planner -

01.2021

IFIC Certified -

01.2019

MBA - Finance and Marketing

01.2013

Accounting and Statistics

01.2011

High School Diploma -

01.2008

Skills

  • Problem solver
  • Excellent written, presentation, and oral communication skills
  • Analytical thinking
  • Proficiency with Microsoft Office (Word, Excel, PowerPoint, Visio)
  • JIRA, Confluence, Visio
  • Excellent collaboration skills
  • Team-oriented
  • Requirement gathering and analysis
  • Agile Tools (Jira, Confluence)
  • Strong organizational and time-management skills
  • Regulatory compliance
  • Risk assessment
  • Quantitative Financial Assessment

Interests

  • Other Interests
  • Host International webinars on behalf of Scotiabank – New to Canada Campaign.
  • Host & compere for events – Compering and organizing events.

Timeline

Senior Business Analyst

Peoples Group
02.2024 - Current

Business Analysis Specialist - Manager

Scotiabank
02.2022 - 10.2023

Senior Financial Advisor

Scotiabank
04.2020 - 01.2022

Financial Advisor

Scotiabank
05.2019 - 04.2020

Business System Analyst

HDFC Bank Ltd
12.2017 - 10.2018

Credit Manager

HDFC Bank Ltd
04.2013 - 01.2017

Intern

Deloitte Touché Tohmatsu India LLP
05.2012 - 07.2012

Pursuing CBAP -

CBAP

Registered Financial and Retirement Planner -

IFIC Certified -

MBA - Finance and Marketing

Accounting and Statistics

High School Diploma -

Similar Profiles

CREATE PROFILE
Taru Walia