Tarsdeep Singh
Richmond,BC
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
3
3
years of professional experience
Work History
Resturent Manager
Subway
Amritsar, Punjab
01.2022 - 11.2023
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Provided leadership during times of organizational change or crisis situations.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Trained employees on additional job positions to maintain coverage of roles.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Entered time and attendance logs in preparation for payroll.
Pizza Maker
Dominoz
Amritsar, Punjab
03.2021 - 09.2022
- Maintained inventory of ingredients such as cheese, vegetables, meats and spices.
- Handled customer orders in a timely manner, ensuring accuracy of order.
- Monitored quality of all products served to customers.
- Stocked shelves with necessary ingredients for making pizzas.
- Operated the pizza oven, ensuring pizzas were cooked to order.
- Prepared dough and sauce for pizzas according to recipes.
- Stocked and managed inventory items using First-In First Out (FIFO) method to use products prior to expiration and reduce food waste.
- Modified standard recipes to address customer requests for substitutions or allergen concerns.
Education
Bachelor of Hospitality And Tourism Management - Tourism And Hotel Management
Akal Academy
Cheema Mandi12-2020
Skills
- Staff Development
- Financial Management
- Operations Management
- Expense Tracking
- Performance Management
- Strategic Planning
- Project Management
- Sales Techniques
- Team Leadership
Timeline
Resturent Manager
Subway
01.2022 - 11.2023
Pizza Maker
Dominoz
03.2021 - 09.2022
Bachelor of Hospitality And Tourism Management - Tourism And Hotel Management
Akal Academy
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