Summary
Overview
Work History
Education
Skills
Timeline
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Tarsdeep Singh

Richmond,BC

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

3
3
years of professional experience

Work History

Resturent Manager

Subway
Amritsar, Punjab
01.2022 - 11.2023
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
  • Provided leadership during times of organizational change or crisis situations.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Analyzed customer feedback data to develop action plans for improving services offered.
  • Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Exercised good judgment and decision-making in escalating concerns and resolving issues.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
  • Entered time and attendance logs in preparation for payroll.

Pizza Maker

Dominoz
Amritsar, Punjab
03.2021 - 09.2022
  • Maintained inventory of ingredients such as cheese, vegetables, meats and spices.
  • Handled customer orders in a timely manner, ensuring accuracy of order.
  • Monitored quality of all products served to customers.
  • Stocked shelves with necessary ingredients for making pizzas.
  • Operated the pizza oven, ensuring pizzas were cooked to order.
  • Prepared dough and sauce for pizzas according to recipes.
  • Stocked and managed inventory items using First-In First Out (FIFO) method to use products prior to expiration and reduce food waste.
  • Modified standard recipes to address customer requests for substitutions or allergen concerns.

Education

Bachelor of Hospitality And Tourism Management - Tourism And Hotel Management

Akal Academy
Cheema Mandi
12-2020

Skills

  • Staff Development
  • Financial Management
  • Operations Management
  • Expense Tracking
  • Performance Management
  • Strategic Planning
  • Project Management
  • Sales Techniques
  • Team Leadership

Timeline

Resturent Manager

Subway
01.2022 - 11.2023

Pizza Maker

Dominoz
03.2021 - 09.2022

Bachelor of Hospitality And Tourism Management - Tourism And Hotel Management

Akal Academy

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