Tarjinder Kumar
Whitehorse,YT
Summary
Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.
Overview
6
6
years of professional experience
Work History
Retail Sales Associate
OSL
Whitehorse , YT
2022.07 - Current
- Operating Telus,Koodo,Bell,virgin activation portals for prepaid or Contract activations.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Used POS system to process sales, returns, online orders and gift card activations.
- Informed customers of current store promotions to encourage additional sales purchases.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Opened and closed store independently and prepared nightly bank drop for manager.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Logged reports, expenses, receipts and sales documents into digital database.
- Utilized upselling techniques to promote additional products and increase sales
- Recommended complementary purchases to customers, increasing revenue
Sales Floor Associate
Dollarama
Whitehorse , YT
2022.06 - 2022.10
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Processed payments and provided receipts to establish proof of transaction.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Sales Agent
HDFC
Hoshiarpur , Punjab
2016.12 - 2022.05
- Assisted call-in customers with questions and orders.
- Explained features and advantages of products or services to promote sales.
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
- Identified new targets, developed new business opportunities and presented product lines to customers.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals
- Developed and implemented sales strategies to increase profits
Education
Bachelors of Computer Applications - Computers And Programming
Rayat Bahra College
Punjab,india05.2016
Skills
- Meeting Sales Goals
- Strong Communication and Interpersonal Skills
- Upselling Techniques
- Sales and Promotions
- Merchandise Receiving and Handling
- Store Opening and Closing
Timeline
Retail Sales Associate
OSL
2022.07 - Current
Sales Floor Associate
Dollarama
2022.06 - 2022.10
Sales Agent
HDFC
2016.12 - 2022.05
Bachelors of Computer Applications - Computers And Programming
Rayat Bahra College
Similar Profiles
Cedric ScarlettCedric Scarlett
Wireless Retail Store Manager at OSLWireless Retail Store Manager at OSL
Cedric ScarlettCedric Scarlett
Wireless Retail Store Manager at OSLWireless Retail Store Manager at OSL
Abdulatif HashashAbdulatif Hashash
Full Stack Developer at OSLFull Stack Developer at OSL