Summary
Overview
Work History
Education
Skills
Skillssummary
Boardmembership
Cover Letter
Languages
Certification
Timeline
Generic

Tariro Chigoya

Calgary,AB

Summary

Experienced and dedicated pharmacist with a decade of expertise in accurately reviewing, processing, and dispensing medications in accordance with orders. Known for ability to collaborate effectively with team members to expedite urgent requests, while maintaining strong focus on safety, accuracy, and confidentiality. Possesses advanced communication skills and successfully interacts with staff members at all levels, clients, management, and healthcare administrators.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Responsible Pharmacist

Healthpoint Hospital
03.2023 - 04.2024


  • Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
  • Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
  • Educated patients about possible drug interactions and gave special administration instructions.
  • Maintained up-to-date knowledge on emerging pharmaceutical trends by attending conferences and completing continuing education courses.
  • Mentored and trained new pharmacists and pharmacy technicians, fostering a supportive work environment focused on professional growth.

Responsible Pharmacist

Eenhana Pharmacy
06.2018 - 02.2023


  • Issued advice to patients on different health related matters and initiated over-the-counter treatments.
  • Reduced medication errors within the pharmacy by developing and implementing a continuous quality improvement program.
  • Streamlined prescription filling process, maximizing accuracy and minimizing wait times for patients.
  • Assisted in the development of policies and procedures related to pharmacy operations, promoting compliance with legal regulations and best practices.
  • Collaborated with insurance providers to resolve billing discrepancies, ensuring timely reimbursement for pharmacy services.

Responsible Pharmacist

Mondesa Pharmacy
01.2016 - 05.2018


  • Established a strong client relationship through consulting with physicians and patients on medication dosages, potential benefits and side effects as well as maintaining 100% accuracy in prescription management
  • Issued advice to patients on different health related matters and initiated over-the-counter treatments.
  • Implemented digital prescription service, increasing accessibility for remote and mobility-impaired patients.
  • Developed comprehensive drug information database, aiding in quick resolution of medication-related queries.
  • Achieved significant cost savings by negotiating better prices with drug suppliers without compromising on medication quality.

Voluntary Community Outreach Assistant –Gender Based Violence

Musasa Project
11.2013 - 03.2014
  • Responded and intervened through education and counseling individuals involved in Gender Based violence including but not limited to mental, physical, interpersonal and aggression concerns
  • Presented and discussed issues related to Gender Based Violence with the different communities through Focus Discussion groups which resulted in 62% reduction in GBV according to Zimbabwe Republic Police report 2018
  • Carried research in the peri urban areas of Harare using a sample of 400 households which involved above 1100 candidates on issues of violence, resulted in new change of approach to involve Children (especially the Girl Child) who were also affected in the same manner
  • Effectively using a client centered approach in assisting clients to ensure their problems, barriers, needs, preferences and goals are addressed appropriately to their satisfaction.
  • Developed innovative strategies for reaching underserved populations, increasing overall accessibility of programs and services.

Medical Receptionist

Gunhill Medical Centre
06.2009 - 11.2009
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
  • Managed multi-line phone system and pleasantly greeted patients.

Education

Bachelors in Pharmacy -

Nelson Mandela Metropolitan University
SOUTH AFRICA
11.2013

Skills

  • Customer Service and Communication Skills
  • Prescription Verification
  • Drug Inventory Management
  • Medication Dispensing

Skillssummary

Oversee key departmental initiatives and daily supervision of staff, goals, strategies, and projects, assembling cross functional teams to enhance harmonized working relations., Assessment of program from implementation stage to the end, to improve project current state and manage future outcomes, analyzing its effectiveness, efficiency and impact towards a set goal., Adapting to the changes in a multi-disciplinary, ever changing team environment to ensure clients remained satisfied and creating customers loyalty to the organization., Drive company profit through analysis of risk and opportunities ensuring due diligence in issuing of credit facilities to clients., Adhering to advice related marketing process, to give clients best advice and best product according to their needs

Boardmembership

  • South African Pharmacy Council, P37566
  • Health Professions Council of Namibia, PHS01146
  • Pharmacists’ Council of Zimbabwe, C600887

Cover Letter

To whom it may concern:


Please accept the following resume in response to the advertised position. My resume will reflect that I have extensive experience in Pharmacy Management, Customer Service, Operations Management and Staff Coordination. I have experience in the development of policies and procedures as well as the maintenance and the advancement of training of new staff and volunteers through various forms utilizing both internal and external processes. I recently moved to Alberta as a Permanent Resident. I got the permanent residency status through the Express Entry Program run by the government of Canada in 2022. In the past ten years, I have gained vast experience working as a Pharmacist in different settings. Initially, I worked in a government hospital as an intern. After completing my internship year I worked in retail pharmacies in Namibia then I moved to Zimbabwe where I worked in a private hospital pharmacy. My responsibilities include dispensing of medications to patients, procuring medications and devices, patient support which involves advising on medication uses and counseling. I also played a huge role in training new employees as well as supervising my workmates. I have also taken part in performance evaluation of other employees that I worked with. I have also been involved in various charity programs in Zimbabwe whereby we give support to persons affected by gender-based violence, orphans, the homeless and the needy in society.  I am a dedicated and results-driven professional with more than a decade of experience where my organizational, problem solving, and communication skills have been maximized. I am originally from Zimbabwe but have worked out of my country for eight years. My work experience in various settings and countries has been instrumental in my understanding of the need for diversity and inclusion. I believe that I have demonstrated a clear pattern of professional and personal development. My previous experiences have proven that I have developed effective and efficient decision-making skills that have always served me well. I look forward to answering any additional questions: Please feel free to contact me via email or on my cellphone.


 Respectfully submitted,

Tariro Chigoya.

Languages

English
Full Professional

Certification

  • Project Management Professional Training - Currently in Training

Timeline

Responsible Pharmacist

Healthpoint Hospital
03.2023 - 04.2024

Responsible Pharmacist

Eenhana Pharmacy
06.2018 - 02.2023

Responsible Pharmacist

Mondesa Pharmacy
01.2016 - 05.2018

Voluntary Community Outreach Assistant –Gender Based Violence

Musasa Project
11.2013 - 03.2014

Medical Receptionist

Gunhill Medical Centre
06.2009 - 11.2009

Bachelors in Pharmacy -

Nelson Mandela Metropolitan University
  • Project Management Professional Training - Currently in Training
Tariro Chigoya