Process optimization specialist with proven expertise in streamlining workflows, enhancing efficiency, and driving strategic improvements. Collaborative, adaptable, and focused on delivering measurable results aligned with organizational goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Operations Manager
SmallMoves HFX
04.2022 - 04.2025
Involved in the general operation of the business with key focus on marketing and operations.
Streamlined operational processes to enhance efficiency and reduce turnaround times.
Managed logistics and scheduling for smooth daily operations.
Trained staff on best practices for inventory management and customer service protocols.
Collaborated with team members to implement workflow improvements and increase productivity.
Led cross-functional teams in project initiatives aimed at improving overall service quality.
Developed standard operating procedures to enhance consistency in service delivery.
Enhanced productivity through developing and implementing effective standard operating procedures.
Coordinated and led meetings to inform management and stakeholders of operational challenges and suggested improvements.
Assessed risks associated with various projects, implementing mitigation strategies to protect company interests.
Oversaw financial reporting, ensuring accuracy and compliance with regulatory requirements.
Streamlined daily operations to enhance efficiency and productivity across multiple departments.
Developed and implemented process improvements, reducing operational bottlenecks and increasing workflow effectiveness.
Coordinated with vendors and suppliers to optimize inventory management and reduce costs while maintaining quality standards.
Head Cook
Edible Matters
02.2024 - 04.2025
Maintained appropriate stock levels while managing food costs.
Made recipes and executed them.
Trained other cooks.
Worked Brunch/Night Shifts as needed.
Developed and implemented training programs to elevate employee performance and service standards.
Streamlined inventory management processes for improved efficiency and reduced waste.
Ensured compliance with all regulatory requirements, maintaining a safe working environment for staff members at all times.
Influenced corporate decision-making with insightful analysis of current market conditions, consumer behavior, and competitive landscape.
Maximized store profitability with effective budgeting, cost control, and revenue generation tactics.
Continuously refined operational processes to support business growth without compromising quality or customer experience.
Trained and mentored junior kitchen staff, improving team efficiency and skill levels.
Chef de Partie
The Bicycle Thief
04.2019 - 01.2024
Worked The Pasta, Mains, Appetizers and Garde Manger line as a prep cook and as an evening cook.
Supervised daily kitchen operations, ensuring high standards of food quality and presentation.
Collaborated with culinary team to develop innovative seasonal menus reflecting local ingredients.
Trained junior staff in cooking techniques, food safety practices, and restaurant protocols.
Managed inventory levels and ordered supplies to maintain optimal kitchen efficiency.
Ensured compliance with health and safety regulations during food preparation and service.
Monitored kitchen performance, identifying areas for improvement in workflow and productivity.
Created visually appealing dishes that enhanced customer dining experience and satisfaction.
Implemented cost-control measures that reduced waste while maintaining exceptional food quality.
Provided support in all areas of the kitchen as needed, demonstrating versatility and adaptability under pressure.
Ensured consistent dish quality by closely adhering to recipe guidelines and presentation standards.
Improved customer satisfaction by attentively addressing dietary restrictions and special requests.
Managed inventory efficiently, rotating stock to ensure freshness while minimizing spoilage or waste.
Assisted in staff training, developing strong teamwork and consistency in dish preparation.
Resident Support Worker
Out of the Cold Community Association
03.2024 - 04.2025
Learned a lot about the social systems and services in Nova Scotia
Gained tremendous experience in problem solving and conflict resolution
Provided compassionate support to residents, fostering a safe and welcoming environment.
Assisted in daily living activities, promoting independence and enhancing quality of life.
Coordinated access to community resources, ensuring residents received necessary services.
Facilitated group activities, encouraging social interaction and community building among residents.
Monitored nutrition and meal planning for residents with special dietary needs or restrictions, ensuring balanced meals that accommodated specific preferences or requirements.
Collaborated with healthcare professionals in coordinating appropriate interventions for residents experiencing physical or behavioral health issues.
Managed inventory levels, ensuring timely restocking of supplies and minimizing waste.
Implemented efficient bar workflows, optimizing service speed during peak hours.
Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Kept bar presentable and well-stocked to meet customer needs.
Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Construction Labourer
J. Mason Contracting Limited
04.2022 - 08.2022
Tasks included but not limited to:
Overhead Drilling (Chipping)
Jackhammering
Learned to be efficient with tools and safe with PPE.
Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
Streamlined workflow processes, resulting in improved project turnaround times and reduced costs.
Loaded, unloaded, and moved material to and from storage and production areas.
Enhanced project efficiency by coordinating with team members and managing resources effectively.
Contributed to a positive work culture by fostering teamwork among staff through open communication channels, which led to higher overall productivity levels during projects.
Security Guard
Shadow Security
11.2018 - 01.2020
Warned persons of rule infractions or violations and evicted violators from premises.
Monitored and authorized entrance and departure of employees, visitors and other persons.
Triaged problems quickly and provided precise and clear information while working under minimum supervision.
Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras.
Maintained stamina during long periods of sitting, walking, standing or driving while remaining focused and vigilant.
Monitored premises to ensure safety and security for employees and visitors.
Conducted regular patrols to identify and report potential hazards or security risks.
Responded promptly to incidents, coordinating with law enforcement when necessary.
Implemented access control measures, verifying credentials of individuals entering secured areas.
Carpenter's Helper
Aramark International
04.2019 - 08.2019
Built carpentry products such as cabinetry, framework and furniture.
Conserved carpentry resources by using equipment and supplies efficiently to accomplish job tasks.
Cleaned job site after work completion and disposed of debris in proper containers.
Helped with movement of materials and equipment to different job sites.
Installed, assembled and repaired woodwork, millwork, cabinetry and trim under supervision of master carpenter.
Education
Apprenticeship - Culinary Arts
NS
Halifax, NS
07.2025
High School Diploma - Biology, Chemistry, Physics, Spanish, Communication Studies, Literature and Advanced Mathematics
The Wolmer's Trust High School
01.2018
Skills
Recipe preparation
Employee relations and conflict resolution
Decision-making
Cutting and slicing techniques
Excellent customer service
Well-spoken
Food Preparation
Cleaning and organization
Problem-solving
Customer service
Operations management
Team leadership
Operational efficiency
Planning and implementation
Staff training
Staff management
Inventory management
Management
Project management
Performance monitoring
Staff development
Accomplishments
Promoted to Operations Manager after only 3 months with SmallMovesHFX!
Self-published 5 poetry anthologies and 1 full length screenplay.
Being an awesome older brother!
Languages
English - Advanced
Native or Bilingual
Spanish
Professional Working
Certification
Food Handler Certification
March 2024 to Present
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Resident Support Worker
Out of the Cold Community Association
03.2024 - 04.2025
Head Cook
Edible Matters
02.2024 - 04.2025
Bartender
The Black Sheep
05.2022 - 09.2022
Operations Manager
SmallMoves HFX
04.2022 - 04.2025
Construction Labourer
J. Mason Contracting Limited
04.2022 - 08.2022
Chef de Partie
The Bicycle Thief
04.2019 - 01.2024
Carpenter's Helper
Aramark International
04.2019 - 08.2019
Security Guard
Shadow Security
11.2018 - 01.2020
High School Diploma - Biology, Chemistry, Physics, Spanish, Communication Studies, Literature and Advanced Mathematics