Tariq Glenn
Sacramento
Summary
Dynamic administrative professional skilled in financial compliance, account management, and customer relations. Proven track record in analyzing complex financial records and resolving account issues while negotiating agreements to enhance compliance. Demonstrates ability to manage multiple cases and drive process improvements for superior operational outcomes.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Tax Compliance Representative (Collections)
Current Employer
Sacramento
02.2026 - Current
- Resolve routine and complex employer account cases involving collections, compliance, and financial investigations while maintaining accuracy and professionalism
- Negotiate payment arrangements and installment agreements while ensuring compliance with applicable policies and procedures
- Analyze financial records, employer account information, and supporting documentation to determine liability and account status
- Conduct investigative research using multiple systems and tools to locate individuals, businesses, assets, and financial information
- Perform employer outreach and field communications to educate employers on compliance requirements and resolve account issues
- Manage multiple active cases simultaneously while meeting strict deadlines and maintaining quality standards
- Prepare case documentation, reports, and account adjustments with strong attention to detail and confidentiality
- Assist with processing large payments, account updates, and financial transactions accurately and securely
- Participate in meetings, team projects, and process improvement initiatives to enhance operational efficiency and customer service
- Exercise sound judgment and professionalism when handling sensitive financial and legal matters
Fitness Director / Fitness Center Coordinator
Woodbridge Country Club
Woodbridge
09.2023 - Current
- Direct daily operations of the fitness center, ensuring efficient administrative processes and high-quality member experiences
- Manage staff scheduling, operational coordination, and supervision of fitness programs, classes, and wellness events
- Support budgeting activities by tracking expenses, monitoring operational costs, and identifying cost-saving opportunities
- Coordinate purchasing, inventory management, vendor communication, and equipment oversight
- Collaborate with leadership and marketing teams to develop member engagement initiatives and promotional campaigns
- Develop and maintain operational procedures, administrative documentation, and organizational records
- Conduct onboarding support and staff training sessions to improve team knowledge and service quality
- Resolve member concerns professionally while maintaining strong customer relationships and retention efforts
- Organize special events, workshops, and wellness initiatives to increase participation and member satisfaction
- Maintain a clean, safe, organized, and welcoming environment while ensuring operational efficiency
Server/Bartender
Woodbridge Country Club
Woodbridge
06.2022 - 09.2023
- Delivered exceptional customer service in a fast-paced hospitality environment
- Managed financial transactions, reconciled payments, and supported daily operational activities
- Built positive client relationships to increase retention and member satisfaction
- Assisted with event preparation, scheduling coordination, and team communication
Education
Master of Business Administration (MBA) - Business Leadership
Youngstown State University
05-2024
Bachelor of Science - Marketing and Business
West Liberty University
05-2022
Associate of Arts - Social & Behavioral Science
Butte Community College
12-2019
Associate of Arts - Communication Studies
Butte Community College
12-2019
Skills
- Case resolution
- Client relations
- Account management
- Administrative Operations
- Reporting & Documentation
- Scheduling & Calendar Coordination
- Microsoft Excel
- Microsoft Outlook
- Microsoft Word
- Analytical skills
- Time Management Skills
- Verbal Communication
- Written Communication
Certification
- NASM Certified Personal Trainer (CPT)
- Corrective Exercise Specialist (CES)
- CPR Certified
Timeline
Tax Compliance Representative (Collections)
Current Employer
02.2026 - Current
Fitness Director / Fitness Center Coordinator
Woodbridge Country Club
09.2023 - Current
Server/Bartender
Woodbridge Country Club
06.2022 - 09.2023
Master of Business Administration (MBA) - Business Leadership
Youngstown State University
Bachelor of Science - Marketing and Business
West Liberty University
Associate of Arts - Social & Behavioral Science
Butte Community College
Associate of Arts - Communication Studies
Butte Community College