Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Tariq Aziz

Tariq Aziz

Banking
Torontu,Ontario

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

14
14
years of professional experience
1
1
Certification
4
4
Languages

Work History

Regional Head Retail Banking Services

MCB Bank Ltd
Mandi Bahauddin, Punjab, Pakistan
05.2024 - Current
  • Introduced process improvements that reduced operational costs while maintaining high-quality standards across all departments.
  • Perform procedural checks by monthly scheduled branch visits, address non-compliance, effective management of nonearning assets and all service channels.
  • Ensuring highest level of customer services across all branches.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Managed budget implementations, employee reviews,
    training, schedules, and contract negotiations.
  • Increased overall bank's efficiency by streamlining operations and implementing innovative managerial strategies.
  • Interacted well with customers to build connections and
    nurture relationships.
  • Reported issues to higher management with great detail.
  • Assisted in recruiting, hiring and training of team members.
  • Drove year-over-year business growth while leading
    operations, strategic vision, and long-range planning.
  • Mentored junior team members for career growth, contributing to a skilled and motivated workforce.
  • Conducted regular performance reviews, setting clear expectations and supporting employee development initiatives.
  • Streamlined operations for increased efficiency through process improvements and staff training.

Branch Manager

MCB Bank Ltd
Gujar Khan, Punjab, Pakistan
09.2014 - 05.2024
  • Maintained friendly and professional customer interactions.
  • Meet all targets assigned from time to time.
  • Win Banc assurance campaign announced from time to time
  • Achieved CASA campaign target in year 2015 & remained in Top-50 branches of Bank Pan Pakistan.
  • Improved & maintained audit category as “SATISFACTORY” 4/5 in full scope audit 2017 & 2018.
  • Promoted to Ässistant Vice President" in March, 2019 on the performance of 2018 in all KPI's.
  • Promoted to "First Vice President" in January 2024 on outstanding performance in all KPIs
  • Received Special Award by President on growth of bank's "Äverage Current Deposit"in year 2019.
  • Received Letter of Appreciation from Business Head- West on taking exceptional performance in almost all KPI's in year 2019.
  • Overachieved targets assigned by wide margin in 2020, 2021,2022 & 2023
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
  • Increased branch profitability by implementing cost-saving measures and streamlining operational processes.

Branch Manager

Habib Bank Limited
Gujar Khan, Punjab, Pakistan
02.2012 - 09.2014
  • Win Gold Medal by securing 1st Position in region for year 2013.
  • Deposit champion for year 2013 & attended branch banking conference 2014 in Dubai.
  • Maintained friendly and professional customer interactions.
  • Assessed employee performance and developed improvement plans.
  • Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
  • Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
  • Engaged employees in business processes with positive motivational techniques.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Resolved various issues impacting sales management and business operations.
  • Examined customer loan applications for loan approvals and denials.
  • Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
  • Reviewed and edited loan agreements to enhance clarity and monitor compliance with requirements.
  • Completed filings and upheld strict compliance with regulatory agencies and supervisors.
  • Complied with regulatory guidelines and requirements.
  • Consulted customers to boost product sales and services.
  • Generated financial and operational reports to assist management with business strategy.
  • Implemented service improvements to enhance sales cycle.
  • Compiled database of loan applicants' credit histories, financial statements and other financial information.

Operations Manager

Habib Bank Ltd
Gujar Khan, Punjab, Pakistan
02.2011 - 01.2012
  • Remittance, Clearing, Account
  • Opening and Teller
  • Worked at bank Software (MOBS) (MYSIS) (SIMEX)
  • Also Working as Customer Relationship Officer in the Branch for enhancement of Business
  • Worked as Manager Operations at HBL Mandra branch for 1 year
  • Meet all targets assigned from time to time.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Reported issues to higher management with great detail.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Analyzed and reported on key performance metrics to senior management.
  • Increased profit by streamlining operations.

Cash Officer

Habib Bank Ltd
Gujar Khan, Punjab, Pakistan
01.2010 - 01.2011
  • Provided treasury and cash management by overseeing reconciliation of banking activity.
  • Completed journal entries, reconciliations, and account analysis to prepare quarterly financial documents and general account management.
  • Answered questions about bank policies and addressed customer concerns.
  • Operated cash register for cash, check, with excellent accuracy levels.
  • Greeted customers entering bank and responded promptly to customer needs.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Operated cash register to record transactions accurately and efficiently.

Education

IBP (JAIBP) Stage-I - Banking

Institute of Bankers Pakistan

MBA - Finance

University of Engineering & Technology
2012

Skills

  • Possess good interpersonal and communication skills
  • Good presentation skills
  • Good Computer knowledge in general and specifically in MS Office product
  • A self motivated and hardworking professional with a “Can do” attitude, with has
  • Developed a range of skills whilst managing different projects
  • An excellent communicator, who enjoys leading and working as part of a team Can also motivate a team to achieve targets using flair and innovative ideas
  • A reliable and keen individual who demonstrates commitment and enthusiasm in all work activities undertaken
  • Keen to develop new skills and build on the skills gained within a challenging job
  • Role commitment of tasks
  • Having value and clear goals
  • Employee Evaluation

Certification

  • CM - Certified Manager Certification
  • Certified Branch Manager, MCB Bank Ltd - 2016
  • Certificate in CBS 8.5 from MCB Staff College Rawalpindi 2014
  • Certificate in ADC From HBL L& D Islamabad. 2012

Timeline

Regional Head Retail Banking Services

MCB Bank Ltd
05.2024 - Current

Branch Manager

MCB Bank Ltd
09.2014 - 05.2024

Branch Manager

Habib Bank Limited
02.2012 - 09.2014

Operations Manager

Habib Bank Ltd
02.2011 - 01.2012

Cash Officer

Habib Bank Ltd
01.2010 - 01.2011

IBP (JAIBP) Stage-I - Banking

Institute of Bankers Pakistan

MBA - Finance

University of Engineering & Technology

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