Tarik El Fergougui
355 Av Cartier Greater Sudbury
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
1
1
year of professional experience
Work History
Housekeeping Executive
Comfort Inn East
04.2024 - Current
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Communicated repair needs to maintenance staff.
- Worked with front desk to respond promptly to all guest requests.
Operations Associate
Dairy Queen Regent St
02.2024 - Current
- Resolved customer issues promptly and professionally, maintaining high satisfaction rates while minimizing escalations
- Improved operational efficiency by implementing new processes and streamlining existing workflows
- Analyzed data to identify trends, uncovering opportunities for process improvement and cost savings
Customer Service Representative
Pizza Hut-Loachs Rd
11.2023 - 06.2024
- Processed customer service orders promptly to increase customer satisfaction
- Managed timely and effective replacement of damaged or missing products
- Exhibited high energy and professionalism when dealing with clients and staff
Education
College Degree - Computer Systems Technology
Boreal College
Engineering Preparatory Years -
National School of Arts And Crafts
06.2023
High School Diploma -
Baraim Oued Eddahab School
06.2021
Skills
- Subtle in programming languages (Python, Matlab, html, css)
- Proficient with common software (Word, Excel, PPT), 3D design software (CATIA)
- Communication: Teamwork, problem-solving, adaptability and flexibility
Languages
English
Full Professional
French
Native or Bilingual
Arabic
Native or Bilingual
Languages
English: Professional
French: Proficient
Arabic: Proficient
French certification; TEF
Safety certification; WHMIS
Certifications
French certification; TEF
Safety certification: WHMIS
CS certification: Cisco / Microsoft
Timeline
Housekeeping Executive
Comfort Inn East
04.2024 - Current
Operations Associate
Dairy Queen Regent St
02.2024 - Current
Customer Service Representative
Pizza Hut-Loachs Rd
11.2023 - 06.2024
College Degree - Computer Systems Technology
Boreal College
Engineering Preparatory Years -
National School of Arts And Crafts
High School Diploma -
Baraim Oued Eddahab School
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