Tariel Shvangiradze
Toronto,ON
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
3
3
years of professional experience
Work History
Online Assistant
Monobank
10.2022 - 09.2023
- Enhanced customer satisfaction by providing timely and efficient online support.
- Streamlined processes for improved task management and increased team productivity.
- Collaborated with cross-functional teams to ensure seamless communication and project completion.
- Boosted online presence by creating engaging content and managing social media accounts.
- Resolved technical issues for clients, ensuring a positive user experience.
Clerk Intern
KfW Bank
02.2022 - 09.2022
- Enhanced filing system efficiency by implementing digital cataloging and organization methods.
- Supported senior clerks with document preparation, resulting in smoother workflow and increased productivity.
- Streamlined office processes by identifying areas for improvement and implementing new procedures.
- Assisted with data entry tasks, ensuring accurate and timely completion of all assignments.
- Completed various administrative tasks, such as photocopying, scanning, and faxing documents, increasing overall office efficiency.
Bank Clerk
Credo Bank
02.2021 - 02.2022
- Prepared, sorted and distributed financial reports to appropriate branches.
- Increased customer satisfaction by providing efficient and accurate transaction processing.
- Enhanced bank operations by maintaining up-to-date knowledge of banking procedures and regulations.
- Reduced errors in cash handling through meticulous attention to detail and adherence to policies.
- Processed new account openings efficiently, ensuring all necessary documentation was completed accurately.
- Supported a welcoming environment by promptly addressing customer inquiries and concerns.
Education
Master of International Business Management - Business Administration
Tbilisi State University
Tbilisi, Georgia06.2022
High School Diploma -
Public School №58
Tbilisi06.2019
Skills
- Calendar management
- Analytical thinking
- Spreadsheet management
- Email management
- Verbal communication
- Sales support
Languages
English
Full Professional
Georgian
Native or Bilingual
Russian
Professional Working
Armenian
Limited Working
Timeline
Online Assistant
Monobank
10.2022 - 09.2023
Clerk Intern
KfW Bank
02.2022 - 09.2022
Bank Clerk
Credo Bank
02.2021 - 02.2022
Master of International Business Management - Business Administration
Tbilisi State University
High School Diploma -
Public School №58
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