Experienced leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts, and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Experienced with maintaining public safety and enforcing laws effectively. Utilizes strong investigative techniques and quick decision-making in high-pressure situations. Knowledge of conflict resolution and community engagement to ensure safe environment.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Bylaw Enforcement Officer
City of Mississauga
04.2025 - Current
Addressed citizen concerns regarding potential bylaw violations, such as Adult Entertainment, Business Licensing, Nuisance Gathering, Nuisance Lighting By-law, etc.. providing accurate information about applicable regulations.
Enhanced community safety by patrolling neighborhoods and enforcing local bylaws.
Maintained detailed records of investigations, actions taken, and outcomes achieved for future reference and analysis.
Answered non-emergency calls for help from citizens and business owners.
Testified in court proceedings, presenting clear, concise testimony to support case outcomes.
Improved public safety by conducting routine patrols and responding to non-emergency calls.
Parking Enforcement Officer
City Of Burlington
09.2022 - Current
Responding and dispatching parking by-laws related calls and complaints.
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Served as a positive role model for new officers, demonstrating professionalism, integrity, and commitment to public service at all times.
Improved traffic flow through diligent monitoring and enforcement of parking restrictions.
Part-time Produce Department
Fortinos Supermarket
10.2017 - 07.2022
Ensured accurate pricing and signage, maintaining compliance with company guidelines and regulations.
Addressed customer inquiries promptly, providing knowledgeable guidance on product selection and usage recommendations.
Successfully managed seasonal transitions within the department, offering a diverse range of products.
Developed strong vendor relationships for consistent product availability and competitive pricing.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Translator
Local Hospitals
04.2014 - 05.2016
Translated from [Arabic] to [Turkish].
Restaurant Waiter
Antik Han
03.2013 - 04.2016
Maintained clean and organized dining areas for optimal guest experience.
Cultivated warm relationships with regular customers.
Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Answered customers' questions, recommended items, and recorded order information.
Education
Diploma - Police Foundations
Humber College
06.2022
High School Diploma - undefined
St. Thomas Aquinas Catholic Secondary School
Oakville, ON
06.2020
Skills
Report Writing
Training and mentoring
Staff Management
Community Engagement
Conflict de-escalation
Motor Vehicle Operation
Public Safety
Issuing Citations
Decision-Making
Safety and security enforcement
Decision-making
Certification
Valid Security License
Valid Firearm License (PAL)
Use of Force Certificate
Valid First aid & CPR Certificate
Mental Health Self-Awareness for First Responders Certificate
Owner / Lead Cleaner – Residential & Commercial Services at J & J Renovations / Maid with PrideOwner / Lead Cleaner – Residential & Commercial Services at J & J Renovations / Maid with Pride