Results-driven QA Lead with a proven track record in software testing and process improvement. Adept at cross-functional collaboration and mentoring teams to uphold quality assurance standards.
Overview
2
2
Certification
10
10
years of professional experience
Work History
QA Lead
Cadillac Fairview
Toronto, ON
07.2021 - Current
Developed and implemented test plans, strategies, and processes to ensure quality assurance of products.
Developed and implemented testing strategies for software applications, improving reliability and user satisfaction.
Led quality assurance initiatives for commercial real estate projects, ensuring adherence to standards.
Coordinated cross-functional teams to ensure compliance with quality benchmarks, resulting in successful project delivery.
Collaborated closely with development teams to ensure product stability before release.
Trained and mentored junior QA team members on industry best practices for skill development.
Developed and maintained test cases based on user stories and requirements documents, ensuring alignment with project specifications.
Reviewed documentation to ensure accuracy and completeness of project deliverables.
Created detailed bug reports with steps to reproduce the issue along with screenshots.
Maintained databases of known defects, tracking their resolution throughout the software development life cycle.
QA Analyst
World Gaming
Toronto, ON
08.2016 - 06.2021
Developed comprehensive test plans and test cases to align with project requirements and ensure thorough coverage.
Executed regression tests to ensure software updates did not introduce new issues.
Collaborated with development teams to identify and resolve software defects.
Documented test results and provided actionable feedback to enhance product quality and address identified issues.
Created precise bug reports with reproduction steps and visual evidence to facilitate swift resolution by development teams.
Utilized defect tracking tools such as JIRA to track issues reported during the QA process.
Participated in team meetings to discuss project progress and testing strategies.
Communicated effectively both verbally and written with internal stakeholders at all levels.
Education
Coursework Towards Computer Science
York University
Toronto
Skills
Software testing
Cross-functional collaboration
Quality assurance standards
Documentation review
Process improvement
Team leadership
Mentorship skills
Test documentation creation
Mobile application testing
Test strategy formulation
Defect tracking
Test planning
Regression testing
Agile methodologies
Certification
ISTQB - Certified Tester Foundation Level
ISTQB - Certified Tester Advanced Level Test Management