Tarbinder Sunder

Scheduling Patients, In-Patients, Children from B.C Childrens Hospital for PET Imaging. Phoning Patients to book & Remind of the Appointments & Prepration Instructions. Providing Parking, Lodging Directions.

Coordinated and Trained new Staff for Booking & Reception

Coordinated with the Doctors and Technicians and Supervisor to Schedule Urgent Patients.

Help with Reception Duties. Translate for Patients. Deal with Patients that showed up with no appointments.

Creating and Blocking spots on the Schedule to accomodate urgent patients.

Help Patients find their Appointments and Direct them to the Clinics and Parking.

• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Carried out day-day-day duties accurately and efficiently.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked flexible hours; night, weekend, and holiday shifts.
• Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
• Maintained energy and enthusiasm in fast-paced environment.
• Proved successful working within tight deadlines and fast-paced atmosphere.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Offered friendly and efficient service to customers, handled challenging situations with ease.
• Developed and maintained courteous and effective working relationships.
• Served customers and followed outlined steps of service.
• Identified issues, analyzed information and provided solutions to problems.
• Maintained excellent attendance record, consistently arriving to work on time.
• Resolved problems, improved operations and provided exceptional service.
• Improved operations through consistent hard work and dedication.
• Exceeded goals through effective task prioritization and great work ethic.
• Participated in team-building activities to enhance working relationships.
• Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
• Used coordination and planning skills to achieve results according to schedule.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Filing Reports and Patient Charts. Answering Phones, Opening and Distributing Mail, Picking up Dictation from the Hospital Clinics and Dr's Secretaries.