Taranvir Singh
Barrie
Summary
Dynamic Test Technologist at Magna International Corporation with a proven track record in quality control and assurance. Managed team to enhance service delivery and improve client satisfaction. Utilizes problem-solving skills to address and resolve customer issues effectively. Demonstrated proficiency in conflict resolution and team coordination.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Warranty Analyst
Magna International Corporation
09.2024 - Current
- Audited completed warranty claims to ensure accuracy, compliance, and proper documentation.
- Streamlined warranty processing for faster resolution times and increased efficiency.
- Developed comprehensive reports on warranty performance, assisting management in decision-making processes.
- Reduced warranty claim processing time by implementing new software tools and procedures.
Test Technologist
Magna International Corporation
05.2022 - 09.2024
- Provide guidance, support, and translate customer requirements to Test Technicians
- Review training requirements/matrices and initiate training as required to ensure that technicians are qualified to complete required tasks
- Audit tests in process to ensure data accuracy and traceability is maintained.
- Ensure test incident analysis (i.e. set-up, equipment verification) is performed prior to approving Test Incident Reports
- Review outgoing data to ensure it is logical and adheres to all ISO17025 standards.
- Keep customers up to date on the progress of test by participating in conference calls or test status meetings with Lab Supervisor
- Managed large-scale technology projects from conception to completion, ensuring on-time delivery within budget constraints.
Off Shift Lead Technician
Magna International Corporation
04.2020 - 05.2022
- Ensure all employees are trained on department hazards and safe operation of equipment.
- Ensure all company safety policies are adhered to and safe work habits are utilized by all department personnel and visitors
- Perform daily unplanned inspections to prevent safety hazards.
- Involvement in incident/accident program, determine root cause, corrective actions and implementations.
Test Technician
Magna International
09.2016 - 04.2020
- Operated and maintained testing equipment.
- Recorded inspection and test results on data sheets.
- Conducted tests on automotive components, products, assemblies and systems to determine functional performance.
- Communicated product failures and testing problems with department.
Customer Service Representative
Klassic Car Wash
04.2015 - 01.2016
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Enhanced customer loyalty by offering personalized solutions tailored to individual needs.
Education
Gas Technician Diploma - Heating, Ventilation, Air Conditioning And Refrigeration Technician
Georgian College of Applied Arts And Technology
Barrie, ON08.2020
Advanced Diploma in Mechanical Engineering - Mechanical Engineering Technology
Georgian College of Applied Arts And Technology
Barrie, ON08.2016
Skills
- Customer service and support
- Warranty management
- Compliance monitoring
- Quality Control and Assurance
- Report Preparation
- Product Testing
- Test Documentation
- Microsoft Office Applications
- Claim processing
- Interpret engineering drawings
- Sales support
- Basic knowledge of AC and DC circuits
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Certification
- G3 Gas Technician License
- AZ Driving License
Timeline
Warranty Analyst
Magna International Corporation
09.2024 - Current
Test Technologist
Magna International Corporation
05.2022 - 09.2024
Off Shift Lead Technician
Magna International Corporation
04.2020 - 05.2022
Test Technician
Magna International
09.2016 - 04.2020
Customer Service Representative
Klassic Car Wash
04.2015 - 01.2016
- G3 Gas Technician License
- AZ Driving License
Gas Technician Diploma - Heating, Ventilation, Air Conditioning And Refrigeration Technician
Georgian College of Applied Arts And Technology
Advanced Diploma in Mechanical Engineering - Mechanical Engineering Technology
Georgian College of Applied Arts And Technology
Similar Profiles
Caleb WolfCaleb Wolf
Production Worker at Magna International CorporationProduction Worker at Magna International Corporation
Rahil BhagatRahil Bhagat
Quality Control Inspector at Magna International CorporationQuality Control Inspector at Magna International Corporation
Sherry CallisSherry Callis
Human Resource Generalis at Magna International CorporationHuman Resource Generalis at Magna International Corporation