Taranvir Singh
New Tecumseth,ON
Summary
Results-driven and versatile professional with a diverse background in web development, technical support, and hands-on operational roles. Proven expertise in developing and maintaining websites to ensure optimal user experience and functionality, paired with a commitment to customer satisfaction through technical troubleshooting and issue resolution. Skilled at managing high-volume tasks in fast-paced environments, with extensive experience in production, logistics, and customer support. Known for a strong work ethic, adaptability, and a dedication to continuous improvement in every role.
Overview
2
2
years of professional experience
17
17
years of post-secondary education
5
5
Certifications
Work History
Freelance Web Developer
Self-employed
New Tecumseth, ON
09.2022 - Current
- Developed and maintained client websites, ensuring optimal user experience, functionality, and responsiveness.
- Provided technical support for clients, troubleshooting issues related to navigation and application errors to ensure uninterrupted service.
- Enhanced client satisfaction by improving website features and addressing technical issues promptly.
Customer Support Representative
Embark Student Corp.
Mississauga, ON
07.2024 - 10.2024
- Provided support on account maintenance, billing inquiries, and troubleshooting, leveraging strong communication skills to guide customers with clear, step-by-step instructions.
- Retained clients by deploying retention tactics, encouraging RESP benefits, and assisting clients in maximizing account value.
- Built and maintained customer relationships through regular check-ins and problem-solving, focusing on retention, customer satisfaction, and enhancing the overall customer experience.'
- Collaborated with sales teams to identify upselling opportunities and drive revenue, maintaining a high level of service in a fast-paced call center environment.
Spot Welder
Clover Tool Manufacturing
01.2024 - 06.2024
- Set up and operated spot welding machines
- Followed blueprints and technical specifications to ensure precision
- Performed regular maintenance on welding equipment and ensured safety compliance
- Collaborated with team members to maintain workflow and product quality.
SMT Setup Operator
Creation Technologies
4 2023 - 12.2023
- Set up SMT machinery and equipment for production runs, including programming and configuring machines
- Loaded feeders with components and made adjustments to ensure smooth operations
- Diagnosed and troubleshooted equipment malfunctions and process errors
- Maintained accurate production data, machine settings, and performed quality control checks.
General Labour
Metro Logistics (Zara Warehouse)
12.2022 - 01.2023
- Operated pick-to-light systems to accurately locate and pack items
- Utilized handheld devices and computer systems to manage orders and ensure efficient packing
- Ensured items were labeled and prepared for shipment following company standards.
General Labour Cook and Chill Worker
09.2022 - 12.2022
- Operated and maintained food processing equipment on the production line
- Disassembled and reassembled equipment for cleaning and sanitation
- Assisted in preparing food products in line with company guidelines.
Education
Software Engineering
Sheridan College
Brampton, ON 05.2022 - Current
Diploma - Computer Applications Development
Techno World IT Education
India 05.2021 - 08.2021
High School Diploma -
Woodland Overseas School
05.2006 - 01.2021
Skills
Machine Setup and Operation
Certification
Web Designing
Languages
English
Full Professional
French
Elementary
Punjabi
Native or Bilingual
Hindi
Full Professional
Timeline
Customer Support Representative
Embark Student Corp.
07.2024 - 10.2024
Spot Welder
Clover Tool Manufacturing
01.2024 - 06.2024
General Labour
Metro Logistics (Zara Warehouse)
12.2022 - 01.2023
Freelance Web Developer
Self-employed
09.2022 - Current
General Labour Cook and Chill Worker
09.2022 - 12.2022
Software Engineering
Sheridan College
05.2022 - Current
Diploma - Computer Applications Development
Techno World IT Education
05.2021 - 08.2021
High School Diploma -
Woodland Overseas School
05.2006 - 01.2021
SMT Setup Operator
Creation Technologies
4 2023 - 12.2023