Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Taranvir Singh

New Tecumseth,ON

Summary

Results-driven and versatile professional with a diverse background in web development, technical support, and hands-on operational roles. Proven expertise in developing and maintaining websites to ensure optimal user experience and functionality, paired with a commitment to customer satisfaction through technical troubleshooting and issue resolution. Skilled at managing high-volume tasks in fast-paced environments, with extensive experience in production, logistics, and customer support. Known for a strong work ethic, adaptability, and a dedication to continuous improvement in every role.

Overview

2
2
years of professional experience
17
17
years of post-secondary education
5
5
Certifications

Work History

Freelance Web Developer

Self-employed
New Tecumseth, ON
09.2022 - Current
  • Developed and maintained client websites, ensuring optimal user experience, functionality, and responsiveness.
  • Provided technical support for clients, troubleshooting issues related to navigation and application errors to ensure uninterrupted service.
  • Enhanced client satisfaction by improving website features and addressing technical issues promptly.

Customer Support Representative

Embark Student Corp.
Mississauga, ON
07.2024 - 10.2024
  • Provided support on account maintenance, billing inquiries, and troubleshooting, leveraging strong communication skills to guide customers with clear, step-by-step instructions.
  • Retained clients by deploying retention tactics, encouraging RESP benefits, and assisting clients in maximizing account value.
  • Built and maintained customer relationships through regular check-ins and problem-solving, focusing on retention, customer satisfaction, and enhancing the overall customer experience.'
  • Collaborated with sales teams to identify upselling opportunities and drive revenue, maintaining a high level of service in a fast-paced call center environment.

Spot Welder

Clover Tool Manufacturing
01.2024 - 06.2024
  • Set up and operated spot welding machines
  • Followed blueprints and technical specifications to ensure precision
  • Performed regular maintenance on welding equipment and ensured safety compliance
  • Collaborated with team members to maintain workflow and product quality.

SMT Setup Operator

Creation Technologies
4 2023 - 12.2023
  • Set up SMT machinery and equipment for production runs, including programming and configuring machines
  • Loaded feeders with components and made adjustments to ensure smooth operations
  • Diagnosed and troubleshooted equipment malfunctions and process errors
  • Maintained accurate production data, machine settings, and performed quality control checks.

General Labour

Metro Logistics (Zara Warehouse)
12.2022 - 01.2023
  • Operated pick-to-light systems to accurately locate and pack items
  • Utilized handheld devices and computer systems to manage orders and ensure efficient packing
  • Ensured items were labeled and prepared for shipment following company standards.

General Labour Cook and Chill Worker

09.2022 - 12.2022
  • Operated and maintained food processing equipment on the production line
  • Disassembled and reassembled equipment for cleaning and sanitation
  • Assisted in preparing food products in line with company guidelines.

Education

Software Engineering

Sheridan College
Brampton, ON
05.2022 - Current

Diploma - Computer Applications Development

Techno World IT Education
India
05.2021 - 08.2021

High School Diploma -

Woodland Overseas School
05.2006 - 01.2021

Skills

Machine Setup and Operation

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Certification

Web Designing

Languages

English
Full Professional
French
Elementary
Punjabi
Native or Bilingual
Hindi
Full Professional

Timeline

Customer Support Representative

Embark Student Corp.
07.2024 - 10.2024

Spot Welder

Clover Tool Manufacturing
01.2024 - 06.2024

General Labour

Metro Logistics (Zara Warehouse)
12.2022 - 01.2023

Freelance Web Developer

Self-employed
09.2022 - Current

General Labour Cook and Chill Worker

09.2022 - 12.2022

Software Engineering

Sheridan College
05.2022 - Current

Diploma - Computer Applications Development

Techno World IT Education
05.2021 - 08.2021

High School Diploma -

Woodland Overseas School
05.2006 - 01.2021

SMT Setup Operator

Creation Technologies
4 2023 - 12.2023

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Taranvir Singh