Taranvir Singh
New Tecumseth,ON
Summary
Results-driven and versatile professional with a diverse background in web development, technical support, and hands-on operational roles. Proven expertise in developing and maintaining websites to ensure optimal user experience and functionality, paired with a commitment to customer satisfaction through technical troubleshooting and issue resolution. Skilled at managing high-volume tasks in fast-paced environments, with extensive experience in production, logistics, and customer support. Known for a strong work ethic, adaptability, and a dedication to continuous improvement in every role.
Overview
2
2
years of professional experience
17
17
years of post-secondary education
5
5
Certifications
Work History
Freelance Web Developer
Self-employed
New Tecumseth, ON
09.2022 - Current
- Developed and maintained client websites, ensuring optimal user experience, functionality, and responsiveness.
- Provided technical support for clients, troubleshooting issues related to navigation and application errors to ensure uninterrupted service.
- Enhanced client satisfaction by improving website features and addressing technical issues promptly.
Customer Support Representative
Embark Student Corp.
Mississauga, ON
07.2024 - 10.2024
- Provided support on account maintenance, billing inquiries, and troubleshooting, leveraging strong communication skills to guide customers with clear, step-by-step instructions.
- Retained clients by deploying retention tactics, encouraging RESP benefits, and assisting clients in maximizing account value.
- Built and maintained customer relationships through regular check-ins and problem-solving, focusing on retention, customer satisfaction, and enhancing the overall customer experience.'
- Collaborated with sales teams to identify upselling opportunities and drive revenue, maintaining a high level of service in a fast-paced call center environment.
Spot Welder
Clover Tool Manufacturing
01.2024 - 06.2024
- Set up and operated spot welding machines
- Followed blueprints and technical specifications to ensure precision
- Performed regular maintenance on welding equipment and ensured safety compliance
- Collaborated with team members to maintain workflow and product quality.
SMT Setup Operator
Creation Technologies
4 2023 - 12.2023
- Set up SMT machinery and equipment for production runs, including programming and configuring machines
- Loaded feeders with components and made adjustments to ensure smooth operations
- Diagnosed and troubleshooted equipment malfunctions and process errors
- Maintained accurate production data, machine settings, and performed quality control checks.
General Labour
Metro Logistics (Zara Warehouse)
12.2022 - 01.2023
- Operated pick-to-light systems to accurately locate and pack items
- Utilized handheld devices and computer systems to manage orders and ensure efficient packing
- Ensured items were labeled and prepared for shipment following company standards.
General Labour Cook and Chill Worker
09.2022 - 12.2022
- Operated and maintained food processing equipment on the production line
- Disassembled and reassembled equipment for cleaning and sanitation
- Assisted in preparing food products in line with company guidelines.
Education
Software Engineering
Sheridan College
Brampton, ON 05.2022 - Current
Diploma - Computer Applications Development
Techno World IT Education
India 05.2021 - 08.2021
High School Diploma -
Woodland Overseas School
05.2006 - 01.2021
Skills
Machine Setup and Operation
Mechanical Aptitude
Problem Solving
Equipment Maintenance
Clear Communication (Verbal and Written)
Ability to Lift 40 lbs Unaided
Strong Team Collaboration
Computer Literacy
Visual Inspection
Blueprint Interpretation
Assembly operations
Machine Operation
Quality Inspection
ISO9001 trained
Service support
Ticket support system management
Desktop support
TCP/IP
Network support
Certification
Web Designing
Languages
English
Full Professional
French
Elementary
Punjabi
Native or Bilingual
Hindi
Full Professional
Timeline
Customer Support Representative
Embark Student Corp.
07.2024 - 10.2024
Spot Welder
Clover Tool Manufacturing
01.2024 - 06.2024
General Labour
Metro Logistics (Zara Warehouse)
12.2022 - 01.2023
Freelance Web Developer
Self-employed
09.2022 - Current
General Labour Cook and Chill Worker
09.2022 - 12.2022
Software Engineering
Sheridan College
05.2022 - Current
Diploma - Computer Applications Development
Techno World IT Education
05.2021 - 08.2021
High School Diploma -
Woodland Overseas School
05.2006 - 01.2021
SMT Setup Operator
Creation Technologies
4 2023 - 12.2023