Dedicated security professional with expertise in security operations, team leadership, and emergency response. Proficient in conflict de-escalation, safety maintenance, and incident reporting. Committed to following procedures and making sound decisions while effectively communicating across diverse groups.
Work History
HEALTHCARE ZONE SUPERVISOR
1 Year 9 Months
Paladin Security | 01.2025 - Current
Supervised and coordinated security operations across multiple healthcare sites, ensuring adherence to Alberta Health Services (AHS) and Paladin Security standards to maintain safety.
Supervise and coordinate security operations across multiple healthcare sites, ensuring compliance with Alberta Health Services (AHS) and Paladin Security standards.
Responded to critical incidents, code calls, and emergencies, directing teams and ensuring accurate documentation and follow-up for accountability.
Conducted site inspections, audits, and staff evaluations, identifying improvement areas to enhance service quality and compliance.
Liaise with healthcare management, law enforcement, and emergency personnel to resolve security concerns and enhance safety protocols.
TEAM LEAD
5 Months
Paladin Security (Edmonton City Centre) | 08.2024 - 01.2025
Supervised and supported on-site security team, ensuring enforcement of mall policies and safety procedures to create a secure environment.
Supervise and support the on-site security team, ensuring consistent enforcement of mall policies, safety procedures, and professional conduct.
Conducted patrols and monitored CCTV systems, leading emergency responses to enhance safety for staff and visitors.
Conduct patrols, monitor CCTV systems, and lead emergency responses to maintain a safe and secure environment for staff and visitors.
Prepared and reviewed reports, documented incidents accurately, and ensured compliance with Paladin Security and client policies to uphold service standards.
Security Guard
2 Years 3 Months
Paladin Security (Edmonton City Centre) | 05.2022 - 08.2024
Monitored CCTV cameras and conducted regular patrols, enhancing safety and security of building.
Controlled building access and verified visitors, ensuring prevention of unauthorized entry.
Responded to security incidents, emergencies, and suspicious activities.
Enforced building policies and security procedures, contributing to a safe environment.
Assisted customers, visitors, and staff with directions and general inquiries.
SECURITY GUARD
1 Month
Blackbird Security | 03.2022 - 04.2022
Patrolled assigned property to identify and address security concerns.
Monitored site for suspicious behaviour, escalating issues to supervisor.
Checked doors, access points, and restricted areas to ensure they were secure.
Followed site-specific security procedures and reported any rule violations.
Responded to incidents and assisted with maintaining order on the property.
Recorded security issues and provided updates to the supervisor.
Education
BUSINESS ADMINISTRATION - MANAGEMENT
Northern Alberta Institute of Technology | Edmonton, AB | 04-2023
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