Motivated and client-focused professional with over 5 years of combined experience in customer service, sales, and administrative operations. CSC Certified, with a strong understanding of financial products, compliance standards, and client relationship management. Proven success in achieving sales targets, delivering exceptional service, and supporting business goals through organization and communication. Eager to grow within the financial services industry by contributing to a team that values integrity, client trust, and performance excellence.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Material Handling Technician
SNDL Inc.
01.2025 - Current
Prepare and manage digital reports for internal audits and production tracking.
Maintain accurate inventory and quality documentation in Warehouse Management Systems (WMS).
Collaborate with cross-functional teams to ensure compliance and smooth operations.
Recognized for reliability, efficiency, and detail-oriented performance in fast-paced environments.
Sales Representative
Rogers Communications
08.2024 - 06.2025
Consistently met and exceeded monthly sales targets through active client engagement.
Identified customer needs and recommended suitable wireless, internet, and service plans.
Delivered exceptional post-sale support, ensuring high customer satisfaction and retention.
Maintained product knowledge on promotions, policies, and solutions to enhance client value.
Sales Associate
Best Buy
01.2023 - 01.2024
Helped customers find ideal products and services while answering detailed inquiries.
Shared product knowledge and passion for technology to create an engaging experience.
Supported store goals through upselling, teamwork, and accurate transaction processing.
Customer Service Representative
Regal Auctions
01.2022 - 01.2023
Delivered professional service to clients, managing inquiries and financial transactions.
Maintained client records, processed payments, and supported office operations.
Strengthened client relationships through accuracy, confidentiality, and proactive service.
Senior Supervisor
Harvey’s & Swiss Chalet
01.2019 - 01.2022
Supervised and trained a team of 8–10 employees to ensure consistent service quality.
Resolved customer issues promptly and maintained a positive dining experience.
Managed scheduling, inventory, and daily operations to meet company standards.