Taranpreet (Tina) Shoker
Calgary
Summary
Detail-oriented administrative assistant with experience in customer service and beauty. Adept at working efficiently to handle high-volume customer sales and support. Excellent problem solving, time management and multitasking abilities.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
Python X-Press Ltd.
Calgary, AB
07.2024 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Ensured accurate record-keeping with diligent data entry.
Beauty Specialist
Shoppers Drug Mart
Calgary
01.2023 - 08.2024
- Conducted beauty workshops for customers on various topics such as makeup application techniques or skincare routines to increase engagement.
- Developed tailored skincare regimens for clients based on individual needs, resulting in improved skin health and appearance.
- Enhanced social media presence through consistent engagement and content creation.
- Managed social media platforms to promote content, expanding reach and engagement.
- Prospected new customers through social media, networking, e-mail and phone.
Beauty Advisor
Sephora
Calgary
06.2023 - 01.2024
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Processed payments, entering sales in register for prompt customer service.
- Actively promoted store events and promotions to encourage customer participation and drive sales growth.
- Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
Promotions Assistant
Calgary Surge
Calgary
04.2023 - 10.2023
- Boosted brand awareness by executing promotional events and engaging with customers.
- Assisted in organizing promotional events, ensuring smooth execution and high attendance rates at games and events.
- Worked closely with athlete personnel and attended meetings to promote CEBL games.
Customer Service Representative
Walmart
Calgary
04.2022 - 05.2023
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Delivered prompt service to prioritize customer needs.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled returns and exchanges efficiently, adhering to store policies while maintaining a focus on customer satisfaction.
Education
Bachelor of Arts - Law And Society
University of Calgary
Calgary, AB04.2027
High School Diploma -
Lester B Pearson High School
Calgary, AB06.2022
Skills
- Office administration
- Adaptable and flexible
- Calm and professional under pressure
- Upbeat and positive personality
- Proficient use of social media platforms
Timeline
Administrative Assistant
Python X-Press Ltd.
07.2024 - Current
Beauty Advisor
Sephora
06.2023 - 01.2024
Promotions Assistant
Calgary Surge
04.2023 - 10.2023
Beauty Specialist
Shoppers Drug Mart
01.2023 - 08.2024
Customer Service Representative
Walmart
04.2022 - 05.2023
Bachelor of Arts - Law And Society
University of Calgary
High School Diploma -
Lester B Pearson High School
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