Taranpreet Singh
Brampton
Summary
To obtain a position that will enable me to advance my leadership abilities and interpersonal skills.
Overview
4
4
years of professional experience
Work History
Delivery Driver
General Building Materials
01.2025 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Developed strong relationships with customers by providing professional and courteous service during deliveries.
- Kept records of pickups and deliveries and obtained necessary signatures and receipts.
- Improved route planning through the use of GPS technology, optimizing delivery times and reducing fuel consumption.
- Safely navigated challenging road conditions and traffic patterns, minimizing delays in part deliveries.
- Collaborated with warehouse staff to ensure proper packaging and loading of parts for efficient delivery.
- Safely and punctually delivered auto parts to local automobile stores from large distributor.
- Checked parts computer for stock items and initiated special orders.
- Pulled parts off store shelves to fill customer orders.
- Fostered a safe work environment by adhering to all company safety guidelines and reporting any observed hazards or violations.
Assistant Store manager
GAP
01.2022 - 01.2024
- Supporting store manager and sales associate in daily store operations. Ensuring the store achieves daily, weekly, monthly, and yearly goals, reaching daily UPT, ADT and DPH. Customer service is very important so making sure the customer experience is at a high standard.
- Making sure visual standards are made and store standards are in place. Doing weekly conference calls, making the monthly schedule and weekly audits. Checking that everyone is properly trained and getting weekly performance evaluation to make better sales and better customer service experience.
- Completing daily and weekly reports to head office to make sure everything is up to date and the store won't fall behind. Making sure customers are finding all the products they came in to shop for.
- Supervise and co-ordinate sales staff and cashier.
- Responsible for ensuring the Store consistently achieves or exceeds sales.
- Assign sales workers to duties and prepare work schedules
- Authorize payments and the return of merchandise
- Resolve issues that may arise, including customer requests, complaints, and supply shortages
- Maintain specified inventory and order merchandise
- Prepare reports regarding sales volumes, merchandising and personnel matters
- Hire and train or arrange for the training of new sales staff and monitor and report on performance
- Ensure the visual standards and image of the store are maintained, such as store displays, signage and cleanliness
- Perform key holding and managerial duties, such as opening and closing the store, managing escalated complaints, developing and implementing marketing strategies, and signing for deliveries.
- Guarantee consistent high standards of customer experience within the Store in accordance with Levi’s core values and service standards
- Directly responsible for Loss Prevention compliance within store
- Manage and communicate merchandise opportunities to Store Manager
Team Lead/Key Holder
Levi Strauss
08.2021 - 08.2022
- Making sure customers are finding all the products they came in to shop for.
Receptionist
Silver touch
06.2021 - 03.2022
- Greet and welcome guests as soon as they arrive at the office.
- Direct visitors to the appropriate person and office.
- Answer, screen, and forward incoming phone calls.
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
- Ensuring proper functioning by fulfilling day to day requirements of the business.
Education
Business and Management Studies
University of London
01.2024
Skills
- Loss Prevention
- Retail Management
- Assistant Manager Experience
- Merchandising
- Pricing
- Customer service
- Satisfying customers needs
- Payroll
- Profit & Loss
- Conflict Management
- Cash Handling
- POS
- Leadership
- Polite and calm
- Management
- Supervising Experience
- Sales Management
- Upselling
- Store Management Experience
HIGHLIGHTS OF SKILL AND QUALIFICATION
Experience working in a group in retail. Passion and commitment to working. Strong organizational and team building skills. Excellent customer service skills and leadership.
Timeline
Delivery Driver
General Building Materials
01.2025 - Current
Assistant Store manager
GAP
01.2022 - 01.2024
Team Lead/Key Holder
Levi Strauss
08.2021 - 08.2022
Receptionist
Silver touch
06.2021 - 03.2022
Business and Management Studies
University of London
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