Summary
Overview
Work History
Education
Skills
Timeline
Generic

Taranpreet Singh

Etobicoke,ON

Summary

Engaging Customer Service Representative with 3+ years of experience in fast-paced call center environment. Skilled at transforming customer feedback into actionable insights that drive revenue, increase customer loyalty, and improve processes. Customer-focused leader with successful track record of driving sales, improving customer satisfaction and creating efficient operations. Extensive knowledge of digital marketing tools and well-versed in creating and executing campaigns to boost visibility and drive sales. Creative problem solver and experienced negotiator with firm grasp of latest trends in industry.

Overview

4
4
years of professional experience

Work History

Assembly Quality Control Inspector

SCI Logistics, Canada Post
07.2023 - Current
  • Streamlined the assembly process for improved efficiency by consistently providing thorough feedback to production teams.
  • Enhanced product quality by meticulously inspecting assembled components and identifying defects.

Internet Sales Representative

IO Solutions Contact Center Inc.
08.2020 - 11.2022
  • Initially started as Customer Service Representative in this third party Call Center for Rogers
  • Used different Systems like V21, SGI and Maestro
  • Currently employed as Team Manager and managing observations and monthly meetings.

Education

Computer Networking -

St. Clair College
Windsor, ON
08.2019

Skills

  • Microsoft Outlook
  • Spreadsheets
  • Microsoft Excel
  • Sales strategy development
  • Upselling strategies

Timeline

Assembly Quality Control Inspector

SCI Logistics, Canada Post
07.2023 - Current

Internet Sales Representative

IO Solutions Contact Center Inc.
08.2020 - 11.2022

Computer Networking -

St. Clair College
Taranpreet Singh