Taranpreet Kaur
Brampton
Summary
Dynamic customer service professional with a proven track record at Pizza Palace, excelling in problem resolution and active listening. Adept at enhancing service quality through effective complaint handling and training initiatives. Recognized for quickly adapting to fast-paced environments while maintaining strong customer relationships and accurate account management.
Overview
5
5
years of professional experience
Work History
Sterilization Assistant
Ecotex Healthcare Linen Service Corp
02.2025 - Current
Customer Service Representative
Pizza Palace
05.2022 - 02.2025
- Resolved customer inquiries via phone and email, ensuring satisfaction and prompt service.
- Assisted in training new team members on customer service protocols and software tools.
- Documented customer feedback to enhance service quality and streamline processes.
- Managed multiple customer accounts, maintaining accurate records and timely follow-ups.
LFF Brands Food Inc.
Sam Feinstein
06.2020 - 04.2022
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
Advanced Project Management Strategic Leadership - Business
Lambton College
Toronto, ON08-2021
Skills
- Active listening
- Customer service
- Problem resolution
- Complaint handling
Languages
English
Full Professional
Timeline
Sterilization Assistant
Ecotex Healthcare Linen Service Corp
02.2025 - Current
Customer Service Representative
Pizza Palace
05.2022 - 02.2025
LFF Brands Food Inc.
Sam Feinstein
06.2020 - 04.2022
Advanced Project Management Strategic Leadership - Business
Lambton College