Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Taranpreet Kaur

Brampton

Summary

Dynamic customer service professional with a proven track record at Pizza Palace, excelling in problem resolution and active listening. Adept at enhancing service quality through effective complaint handling and training initiatives. Recognized for quickly adapting to fast-paced environments while maintaining strong customer relationships and accurate account management.

Overview

5
5
years of professional experience

Work History

Sterilization Assistant

Ecotex Healthcare Linen Service Corp
02.2025 - Current

Customer Service Representative

Pizza Palace
05.2022 - 02.2025
  • Resolved customer inquiries via phone and email, ensuring satisfaction and prompt service.
  • Assisted in training new team members on customer service protocols and software tools.
  • Documented customer feedback to enhance service quality and streamline processes.
  • Managed multiple customer accounts, maintaining accurate records and timely follow-ups.

LFF Brands Food Inc.

Sam Feinstein
06.2020 - 04.2022
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Education

Advanced Project Management Strategic Leadership - Business

Lambton College
Toronto, ON
08-2021

Skills

  • Active listening
  • Customer service
  • Problem resolution
  • Complaint handling

Languages

English
Full Professional

Timeline

Sterilization Assistant

Ecotex Healthcare Linen Service Corp
02.2025 - Current

Customer Service Representative

Pizza Palace
05.2022 - 02.2025

LFF Brands Food Inc.

Sam Feinstein
06.2020 - 04.2022

Advanced Project Management Strategic Leadership - Business

Lambton College
Taranpreet Kaur