Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Taranpreet Kaur

Calgary,AB

Summary

Dynamic and detail-oriented professional with extensive experience in medical office administration and patient care, honed at Shah Optometry and other healthcare settings. Excelled in streamlining data entry processes, enhancing patient scheduling accuracy, and ensuring HIPAA compliance. Skilled in computer applications and patient communication, significantly improving office efficiency and patient satisfaction.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Medical Office Assistant

Shah Optometry
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Managed patient appointments, check-in, check-out and billing processes.
  • Responded to inquiries and prepared for physician examinations.
  • Updated patient information and insurance details for accurate electronic medical records.
  • Used Office Pro to schedule appointments for doctor visits and procedures.
  • Registered patients and completed associated paperwork for accurate records.
  • Provided prompt, polite and professional in-person and telephone customer service.
  • Assisted physicians in providing high-quality care, completing insurance forms and handling referrals promptly.
  • Maintained strict compliance with HIPAA regulations, ensuring the confidentiality of sensitive patient information.
  • Received, recorded and filed medical payments by check, cash, and credit card.

UCP

Aspira Barrieview
10.2023 - 12.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Directed narcotic audits to ensure strict safety regulations were followed.
  • Administered medications (insulin and narcotics) per protocols, ensuring safety and compliance

Administrative Support Volunteer

Rheumatologist’s Office (little Lake)
12.2023 - 02.2024
  • Implemented new software systems that streamlined data entry tasks, resulting in reduced errors and enhanced accuracy.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Updated patient information and insurance details for accurate electronic medical records.
  • Provided prompt, polite and professional in-person and telephone customer service.
  • Handled sensitive patient information with discretion, adhering to strict HIPAA guidelines and safeguarding privacy at all times.
  • Verified insurance coverage to prepare for upcoming patient appointments.
  • Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.

Medication Administration

Birchmere
09.2023 - 02.2024
  • Managed medication administration according to prescribed schedules, ensuring proper treatment for each resident''s specific needs.
  • Ensured timely medication administration by supervising the nursing staff diligently.
  • Promoted patient safety through vigilant monitoring, accurate medication administration, and prompt identification of potential issues.
  • Streamlined medication administration processes for improved efficiency and reduced wait times for patients.
  • Ensured accurate medication administration by closely adhering to hospital protocols and procedures.

Sales Associate

Hudson's Bay
08.2022 - 01.2023
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Education

Bachelor Of Health Sciences-Public Health Major - Health Sciences

Toronto University
Toronto , ON

Office Administration In Health Services - Health Administration

Georgian College of Applied Arts And Technology
Barrie
04.2023

Skills

  • Computer skills
  • Problem-solving
  • HIPAA regulations
  • Medical reception
  • Attention to detail
  • Data entry
  • Medical terminology
  • Insurance verification
  • Office administration
  • Patient care
  • Direct patient care
  • Recording vital signs
  • Mobility assistance
  • Vital sign monitoring
  • Medical record assessment
  • Patient communication
  • Patient scheduling

Languages

English
Full Professional
Hindi
Full Professional
Punjabi
Native or Bilingual

Certification

Medication Administration

Typist 55wmp

Timeline

Administrative Support Volunteer

Rheumatologist’s Office (little Lake)
12.2023 - 02.2024

UCP

Aspira Barrieview
10.2023 - 12.2024

Medication Administration

Birchmere
09.2023 - 02.2024

Sales Associate

Hudson's Bay
08.2022 - 01.2023

Medical Office Assistant

Shah Optometry

Bachelor Of Health Sciences-Public Health Major - Health Sciences

Toronto University

Office Administration In Health Services - Health Administration

Georgian College of Applied Arts And Technology

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Taranpreet Kaur