Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
6
6
years of professional experience
8
8
years of post-secondary education
3
3
Languages
Work History
Administrative Assistant
A&S Meats And Poultry
Surrey, BC
05.2021 - 06.2022
Preparing and issuing receipts to clients.
Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Scheduled office meetings and client appointments for staff teams.
Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Executed record filing system to improve document organization and management.
Liaised between clients and vendors and maintained effective lines of communication.
Assisted coworkers and staff members with special tasks on daily basis.
Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
Managed filing system, entered data and completed other clerical tasks.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Surpassed team goals by partnering with colleagues to implement best practices and protocols.
Established administrative work procedures to track staff's daily tasks.
Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
Administrative Assistant
Career Mentor
Hoshiarpur, Punjab
08.2017 - 09.2019
Scheduled office meetings and client appointments for staff teams.
Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Executed record filing system to improve document organization and management.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Developed strategies to streamline and improve office procedures.
Created and maintained databases to track and record customer data.
Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Completed forms, reports, logs and records to quickly handle all documentation for human resources.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Practicum Student
Help Change My City
Vancouver, BC
10.2021 - 04.2022
Developed Life Skills lesson plans for school students
Taught Life Skills and different social topics to school students
Followed school and classroom policies, regulations, dress codes, and schedules.
Coordinated work or project dedicated to raise awareness of need, applying strong project, and team leadership to enhance success
Conducted research projects, gathering data and information from a variety of sources.
Completed projects and submitted research proposals to propel personal learning ambitions.
Brought new perspectives to classroom discussions with materials found during independent research.
Participated in lecture classes and asked compelling questions to further solidify learning.
Mentored other students to support collaborative learning and further promote educational unit objectives.
Collaborated on group projects to complete professional deliverables.
Internship Student
Anti-Racism Coalition Vancouver
Vancouver, BC
10.2022 - 04.2023
Developed Anti-racism lecture series for school students and adults.
Developed Anti-racism course workbooks for school students and adults.
Prepared organizational programs on Anti-racism.
Developed educational materials for school students
Did social media campaigns for social issues.
Analyzed problems and worked with teams to develop solutions.
Participated in workshops and presentations related to projects to gain knowledge.
Collaborated with senior management on new initiatives to build confidence.
Developed and maintained relationships with key internal stakeholders.
Reported back to instructor to receive day-to-day tasks and responsibilities.
Education
Bachelor of Arts - English, Economics And Sociology
Government College Hoshiarpur
Hoshiarpur
08.2010 - 05.2013
Master of Arts - English Literature And Linguistics
Panjab University
Chandigarh
08.2013 - 06.2015
Masters of Women's Studies - Social Science And Women's Rights
Panjab University
Chandigarh
08.2015 - 06.2017
Masters of Public Policy And Administration - Social Justice And Policy Analyst
Adler University
Vancouver, BC
05.2021 - 04.2023
Skills
Office administration
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Timeline
Internship Student
Anti-Racism Coalition Vancouver
10.2022 - 04.2023
Practicum Student
Help Change My City
10.2021 - 04.2022
Administrative Assistant
A&S Meats And Poultry
05.2021 - 06.2022
Masters of Public Policy And Administration - Social Justice And Policy Analyst
Adler University
05.2021 - 04.2023
Administrative Assistant
Career Mentor
08.2017 - 09.2019
Masters of Women's Studies - Social Science And Women's Rights
Panjab University
08.2015 - 06.2017
Master of Arts - English Literature And Linguistics
Panjab University
08.2013 - 06.2015
Bachelor of Arts - English, Economics And Sociology
Director of Financial Planning & Analysis at Cargill | C-Joy Poultry Meats Production, Inc.Director of Financial Planning & Analysis at Cargill | C-Joy Poultry Meats Production, Inc.