Summary
Overview
Work History
Education
Skills
Languages
Projects
Timeline
Generic

Tarannum Sangoli

Summary

Senior Executive Talent Acquisition successfully builds future leadership by elevating talent. Experienced in full cycle recruiting to source, select and hire top talent. Establishes and maintains effective recruitment metrics, processes, systems and tools to deliver five star candidate experiences and contribute to company employment brand.

Overview

4
4
years of professional experience

Work History

Senior Executive Talent Acquisition

Teleperformance
07.2021 - 07.2023
  • Enhanced talent acquisition efficiency by streamlining recruitment processes and utilizing innovative sourcing strategies.
  • Candidate Sourcing: Utilizing various channels and methods to identify potential candidates, such as
    executive search firms, networking, professional associations, online platforms, and industry events.
  • Reduced recruitment costs by implementing cost-effective advertising strategies and negotiating favorable vendor contracts.
  • Improved candidate experience throughout the entire recruitment process, resulting in increased positive feedback from applicants and higher offer acceptance rates.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.

Senior Customer Service Representative

Teleperformance
11.2019 - 06.2021
  • To deliver End to end customer service and to ensure first call Resolution.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Improved communication between departments by facilitating interdepartmental meetings focused on problem-solving strategies for common issues affecting customers'' experiences.
  • Exceeded performance metrics consistently, earning recognition as a top performer within the team.

Education

Diploma - Human Resource Management

Conestoga College
Guelph On (Canada)
04.2024

Bachelors of Management Studies (HR) - Human Resource Management

Shri LP Raval College
Mira Road, Mumbai
05.2019

Skills

  • Talent management
  • Internal Communications
  • Recruitment
  • Communication Skills

Languages

English
Full Professional
Hindi
Full Professional
Marathi
Limited Working

Projects

  • Risk and Compliance(Teleperformance)
    I have had the opportunity to collaborate closely with the risk and compliance team, further enhancing my
    expertise in managing talent acquisition within a highly regulated environment. Through this
    collaboration, I gained valuable insights into the importance of risk mitigation and compliance in the
    recruitment process.
  • During a recent project, I worked hand-in-hand with the risk and compliance team to establish robust
    recruitment practices that adhere to industry regulations and internal policies. Together, we implemented
    comprehensive screening and assessment processes to ensure the selection of candidates with the highest
    level of integrity and compliance.
  • By bridging the gap between talent acquisition and risk management, I successfully integrated risk and
    compliance considerations into the executive recruitment process. This collaboration resulted in a highly
    effective and streamlined approach, minimizing potential risks associated with senior-level hiring while
    maintaining a focus on attracting top talent.

Timeline

Senior Executive Talent Acquisition

Teleperformance
07.2021 - 07.2023

Senior Customer Service Representative

Teleperformance
11.2019 - 06.2021

Diploma - Human Resource Management

Conestoga College

Bachelors of Management Studies (HR) - Human Resource Management

Shri LP Raval College
Tarannum Sangoli