Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
TJX Winners
05.2023 - Current
Greeted customers and helped with product questions, selections, and purchases.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Maintained clean sales floor and straightened and faced merchandise.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Used POS system to process sales, returns, online orders, and gift card activations.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Social Media Marketing Coordinator
Nutbar Superfoods Cafe
07.2022 - 04.2023
Improved social media reach by creating Facebook and Instagram ads targeting niche audience
A/B tested ad campaigns to optimize performance and drive improved ROI
Successfully implemented trackable Instagram swipe-up story links using link shortening services and UTM parameters to monitor website visits for Nutbar, resulting in improved campaign analytics and data-driven decision-making
Built relationships with fitness influencers to execute influencer campaign increasing brand awareness and engagement
Crafted visually appealing and highly interactive posts for Instagram and Facebook, and developed captions that resonate with Nutbar's target audience
Tracked social media engagement to identify high-performing campaigns for scalability
Optimized web content via implementation of keywords to expand Nutbar's online reach and tracked SEO performance using Google Analytics
Digital Marketing Executive
Deliciae Patisserie
06.2020 - 04.2021
Created Instagram ad campaigns through Facebook Ads Manager and proactively managed ad performance daily, optimizing spend and auditing delivery to ensure maximum efficiency
Consistently authored 10-12 blog articles monthly, skillfully incorporating SEO keywords to enhance organic search traffic and boost online visibility
Leveraged MailChimp to implement email blast campaigns to target key customers
Initiated development of a Pinterest page for the brand, sharing free dessert recipes and strategically curating boards showcasing brand's products resulting in increased brand exposure and wider potential customer base
Generated insights from competitor analysis to identify new potential markets and prospects for the patisserie
Sales & Admissions Specialist
Istituto Marangoni, Italian Design School
07.2019 - 01.2020
Received, reviewed, and processed student applications for various design programs offered by Istituto Marangoni
Ensured effective lead generation by nurturing and qualifying over 75 prospects into applicants during my 6-month internship tenure through warm calling over 50 prospects daily
Evaluated each applicants' academic records, portfolios, and other relevant materials to determine their eligibility and suitability for the desired design programs
Provided personalized guidance and support to prospective students, helping them understand the application requirements, program offerings, and admission criteria
Conducted one-on-one admissions counseling sessions to address students' questions, concerns, and career aspirations related to design education
Prepared reports and data analysis related to admissions trends, conversion rates, and student demographics