Taranjot Singh
LaSalle,QC
Summary
Adept Car Mechanic and Customer Service Representative, excelling in engine repair and effective communication. Boosted customer satisfaction through accurate diagnostics and empathetic dispute resolution. Proven track record in enhancing loyalty and operational safety, with a knack for proactive vehicle maintenance and customer engagement. Skilled in wheel alignment and managing high-stress situations, consistently delivering top-notch service.
Overview
4
4
years of professional experience
Work History
Car Mechanic
Punjab, India
03.2019 - 11.2020
- Increased customer satisfaction by providing timely and accurate diagnostics for vehicle issues.
- Maintained a safe and clean work environment, adhering to industry safety standards and regulations.
- Assisted management in the development of promotional offers or seasonal specials aimed at attracting new business while also retaining existing clientele.
- Delivered reliable maintenance services by routinely inspecting vehicles and addressing any potential issues proactively.
Customer Service Representative
Punjab, India
01.2017 - 11.2020
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
High School Diploma -
Cambridge International School
Punjab, India03.2023
Skills
- Engine repair
- Vehicle inspections
- Oil Change Services
- Wheel Alignment
- Filter Replacements
Languages
English
Full Professional
Timeline
Car Mechanic
03.2019 - 11.2020
Customer Service Representative
01.2017 - 11.2020
High School Diploma -
Cambridge International School