Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Taranjot Kaur

surrey,British columbia

Summary

Highly organized Front Desk Receptionist with exemplary multitasking, time management, and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Cashier Team Lead: Part-Time

Costco
04.2023 - Current
  • Processed both cash and card purchases and returns.
  • Increased customer loyalty and retention.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.

Concierge: Part-Time

Vancity
12.2022 - 06.2024
  • Maintained front desk's concierge book to provide visitors with access to relevant local information.
  • Greeted guests upon arrival and offered directions to key amenities to cultivate quality hotel experiences.
  • Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
  • Managed daily operations of concierge desk and monitored staff performance to proactively address inefficiencies.

Frount Desk Receptionist

LifeLabs
09.2021 - 06.2024
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.

Education

operation management in material management -

BCIT
Burnaby, BC
03.2023

Skills

  • Customer Service
  • File Management
  • Team Management
  • Office Organization

Certification

  • Occupational First Aid 1, TraumaTech, 11/01/23
  • BC Security Licence, Government of BC, 02/01/21

Timeline

Cashier Team Lead: Part-Time

Costco
04.2023 - Current

Concierge: Part-Time

Vancity
12.2022 - 06.2024

Frount Desk Receptionist

LifeLabs
09.2021 - 06.2024

operation management in material management -

BCIT

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Taranjot Kaur