Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

TARANJOT KAUR

Surrey

Summary

Committed and hardworking server with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.

Friendly and reliable cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.


Overview

3
3
years of professional experience

Work History

Cashier

Costco
05.2023 - Current
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from members.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.

FRONT DESK CONCIERGE AND SECURITY OFFICER

FUSION SECURITY
09.2021 - Current
  • Answer phone and email inquiry from potential guests in a timely and respectful manner
  • Greet guests and visitors warmly and make them feel welcomed
  • Receive and direct mail, packages and phone calls
  • Act as a liaison between guests and department necessary including the housekeeping and building engineers
  • Anticipate guests needs to accommodate them and provide an exceptional guest experience
  • Responsible for patrolling and monitoring premises and personnel at worksite
  • Responsible for key control with contractors and cleaners
  • Electric data entry of daily log of security activities log and police reports
  • Respond to and report medical emergencies, trespassing and theft incidents.

McDonald's Canada

Delta B.C
01.2023 - 04.2023
  • Facilitated a pleasant dining experience by welcoming each customer, being mindful of customer needs during each transaction, and confirming order items before completing sale
  • Collaborated with a team of 10+ crew members during breakfast, lunch, and weekend shifts to complete orders in a timely manner, maintain restaurant cleanliness, and restock inventory
  • Reduced customer complaints and promoted greater satisfaction by problem-solving for minor issues and including management to resolve escalated situations
  • Used problem-solving skills to address any customer issues or concerns
  • Informed customers of any menu changes or special offerings
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.

Restaurant Server

Amber Surrey Restaurant And Dhaba
12.2021 - 06.2022
  • Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
  • Increased table turnover rate by efficiently managing orders and ensuring timely delivery of meals.
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests.
  • Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
  • Boosted overall sales by confidently recommending daily specials and upselling menu items.
  • Trained new hires on restaurant policies, procedures, and exceptional customer service standards.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

EVENT SECURITY GUARD

COSMIC SECURITY
08.2021 - 10.2021
  • Checks for items that should not be carried into the arena
  • Maintains open and smooth access routes throughout seating and concourse area
  • Receives and act on complaints from patrons according to established policies and procedures
  • Crowd management and maintain safety and security of individuals.

BEE CLEAN BUILDING MAINTENANCE

VANCOUVER
04.2021 - 08.2021
  • Maintained established cleaning schedule by sweeping, dusting vacuuming and mopping floors, seats, surfaces
  • Performing and documenting routine inspection and maintenance activities
  • Carry out heavy cleaning tasks and special projects
  • Notify management of occurring deficiencies or needs for repairs
  • Adjustments and minor repairs
  • Stock and maintain supply rooms
  • Paid closed attention to detail by managing time
  • Maintained established cleaning schedule of kitchen and storage areas.

Education

OPERATIONS MANAGEMENT - MAJOR - MATERIALS MANAGEMENT CERTIFICATE -

British Columbia Institute of Technology
03.2023

Skills

  • Customer service
  • Cash Management
  • Cash Register Operation
  • Proficient in English, Punjabi and Hindi
  • Payment Collection
  • ID Verification
  • Payment Processing
  • Drawer balancing
  • Customer Assistance
  • Product restocking
  • Returns processing
  • Cash Handling
  • Purchase assistance

References

Available upon request

Languages

English
Professional Working
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Cashier

Costco
05.2023 - Current

McDonald's Canada

Delta B.C
01.2023 - 04.2023

Restaurant Server

Amber Surrey Restaurant And Dhaba
12.2021 - 06.2022

FRONT DESK CONCIERGE AND SECURITY OFFICER

FUSION SECURITY
09.2021 - Current

EVENT SECURITY GUARD

COSMIC SECURITY
08.2021 - 10.2021

BEE CLEAN BUILDING MAINTENANCE

VANCOUVER
04.2021 - 08.2021

OPERATIONS MANAGEMENT - MAJOR - MATERIALS MANAGEMENT CERTIFICATE -

British Columbia Institute of Technology

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