Taranjot Kaur
Mobile Sales Advisor
Surrey,BC
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Mobile Sales Associate
Best Buy
Langley, BC
04.2022 - Current
- Kept customers and other employees up-to-date on latest devices and technology by performing frequent product demonstrations.
- Upsold customers by recommending accessories and promotions to increase revenue.
- Replenished, faced and organized merchandise on shelving.
- Demonstrated proficient product knowledge to customers and provided detailed product information.
- Assisted customers in determining cellular phone needs by asking open-ended questions, clarifying advantages and disadvantages of each product and explaining products by ratings.
- Activated both contract and pre-paid wireless phones for [Number] customers per month by inserting new SIM cards and batteries, restoring content and establishing new payment accounts.
- Accepted and processed payments and purchases for new equipment using POS system.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
Supervisor
Tim Hortons
Langley, BC
05.2017 - 03.2022
- Maintained compliance with company policies, objectives, and communication goals.
- Monitored workflow to improve employee time management and increase productivity.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Evaluated employee performance and coached and trained to improve weak areas.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Achieved results by working with staff to meet established targets.
- Created and managed project plans, timelines and budgets.
Manager
Pizza And Pasta
Surrey, BC
01.2019 - 03.2021
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Maintained professional, organized, and safe environment for employees and patrons.
- Cross-trained existing employees to maximize team agility and performance.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Education
Associate of Arts - General Studies
Capilano University
01.2017 - 12.2020
Skills
Customer interaction
Product line knowledge
Sales goal setting
Till counting
Microsoft applications proficiency
Decision-Making
Training and Development
Written Communication
Planning and Coordination
Timeline
Mobile Sales Associate
Best Buy
04.2022 - Current
Manager
Pizza And Pasta
01.2019 - 03.2021
Supervisor
Tim Hortons
05.2017 - 03.2022
Associate of Arts - General Studies
Capilano University
01.2017 - 12.2020