TARANJIT KAUR NAGI
Moncton
Summary
Possesses strong background in building and maintaining client relationships, ensuring satisfaction through effective communication and prompt resolution of issues. Demonstrates ability to manage multiple accounts, coordinate with various departments, and track client interactions to improve service quality. Utilizes organizational skills to prioritize tasks and achieve desired outcomes with minimal errors. Conscientious candidate bringing expertise in customer service and account management to role of Client Relations Specialist.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Retail Sales Supervisor
Laura Secord
11.2024 - Current
- Supervised daily store operations, ensuring adherence to company policies and procedures.
- Trained and mentored new employees, fostering a collaborative team environment.
- Assist customers in selecting chocolates, ice cream, and confectionery products while providing product knowledge and personalized recommendations.
- Maintain store presentation by restocking shelves, rotating products, and ensuring displays meet company standards.
- Process sales transactions accurately at the cash register, including handling cash, debit, and credit payments.
Inventory Assistant (Intern)
Atlantic Superstore
05.2024 - 08.2024
- Managed inventory levels, ensuring accurate stock counts and timely replenishment.
- Coordinated with suppliers to streamline order processing and delivery schedules.
- Developed reports on inventory turnover rates to inform strategic purchasing decisions.
- Collaborated with cross-functional teams to improve supply chain efficiency and responsiveness.
Assistant Director of Enrollment
BFIT Group of Institutions
10.2022 - 11.2023
- Proactively engaged with individuals expressing interest in programs.
- Delivered comprehensive information on entrance requirements, curricula, and academic standards.
- Successfully motivated qualified prospects, resulting in a 25% increase in conversion rates.
- Surpassed quarterly enrollment targets consistently, with growth rates averaging 30%.
Team Lead Marketing and Admissions
Uttaranchal University
02.2016 - 08.2022
- Lead the admissions team in planning, coordinating, and executing student recruitment strategies to meet enrollment targets.
- Guide and train admission counselors to ensure effective student counseling, query resolution, and smooth admission processes.
- Develop and implement marketing campaigns (digital, print, and on-ground) to promote university programs and enhance brand visibility.
- Collaborate with academic departments and external partners to organize outreach activities such as education fairs, school visits, and webinars.
Senior Executive
Jaipuria Institute of Management
06.2011 - 12.2015
- Identified and comprehended student needs through insightful consultations via telephone and email correspondence.
- Managed the entire lifecycle of student applications, from initial inquiry to payment.
- Offered bespoke and consultative service, assessing requirements, and making tailored recommendations.
- Drove business growth through diligent follow-ups on leads and timely delivery of crucial information to prospective students.
Education
MASTER OF MANAGEMENT -
Crandall University
08.2025
BACHELOR OF ARTS - undefined
Chandigarh University
01.1998
Skills
- Customer service
- Time management
- Cash handling
- Operations management
- Cash handling accuracy
- Teamwork and collaboration
- Problem-solving
- Relationship building
- Loss prevention strategies
- Training and mentoring
Certification
- Associate Member CIM | Chartered Managers Canada
- First Aid & CPR Certification
- Caregiver Certification
Timeline
Retail Sales Supervisor
Laura Secord
11.2024 - Current
Inventory Assistant (Intern)
Atlantic Superstore
05.2024 - 08.2024
Assistant Director of Enrollment
BFIT Group of Institutions
10.2022 - 11.2023
Team Lead Marketing and Admissions
Uttaranchal University
02.2016 - 08.2022
Senior Executive
Jaipuria Institute of Management
06.2011 - 12.2015
BACHELOR OF ARTS - undefined
Chandigarh University
MASTER OF MANAGEMENT -
Crandall University
AVAILABILITY
Full Time