Logistics professional with extensive experience at GBT Logistics and Packaging Inc. in resource management and compliance oversight. Proven ability to optimize productivity and ensure timely performance through effective communication with clients and teams. Expertise in safety training and timekeeping accuracy, contributing to operational excellence and improved workplace efficiency.
on-time performance and optimize productivity.
• Monitored and addressed issues arising during transit to ensure seamless logistics operations.
• Processed and organized drivers’ timesheets and logbooks weekly.
• Provided the necessary shipping documentation to drivers for pickups and deliveries.
• Communicated professionally with internal teams, clients, and drivers, ensuring clear instructions and issue resolution.
• Oversaw accounts receivable tasks, including correspondence and phone call management.
• Customer Relationship Management • Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook). • Customer Account Management • Call Volume and Quality Metrics • Administrative and Office Support Certifications • Problem-solving abilities • Organizational skills • Attention to detail, Time management • Outstanding Communication Skills • Analytical Skills