TARANJEET DHILLON
Calgary,AB
Summary
Friendly and energetic Educator with wonderful experience in early childhood education. Motivated to help children develop social, academic and creative abilities to foster well-being and progress. Well-versed in developmental milestones and activities to promote curiosity and engagement.
Overview
16
16
years of professional experience
Work History
Early Childhood Educator
Play N Learn
09.2023 - Current
- Maintained and fostered positive and constructive interactions with staff, families, and children.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Boosted children''s social skills development through group projects and collaborative games.
- Supported children with special needs, creating customized learning strategies to accommodate various abilities.
- Applied play-based strategies to provide diverse approaches to learning.
- Communicated with parents and other staff about student progress.
- Increased student satisfaction by frequently communicating with students about needs and adapting lessons to interests and classroom progress.
SERVICE ADVISOR
New West Trcuk Centre
01.2021 - 05.2021
- Scheduled service appointments for customers
- Assisted customers by looking up product information, inventory, and pricing
- Advise diagnosed vehicle issues and recommended repairs to customers
- Prepared repair orders and obtained necessary signatures to maintain company records
- Successfully maintained accurate records of customer visits, vehicle repairs and preventive maintenance services performed
- Demonstrated proficiency in computer software programs used for tracking customer information, scheduling appointments, ordering parts and invoicing payment transactions
- Provided excellent customer service to all guests, demonstrating strong communication and problem-solving skills
- Assisted other Service Advisors during peak times or when additional support was required
- Developed relationships with customers by providing professional advice on maintenance and repair services
- Advised customers on automotive maintenance and repair services
- Processed payments and managed point-of-sale operations
- Kept records on customer transactions with notes on inquiries, complaints and comments.
DATA ENTRY CLERK
Schneider Electric
11.2020 - 12.2020
- Generated and maintained weekly and monthly reports of data entry progress
- Maintained data entry requirements by following data program techniques and procedures
- Collaborated closely with colleagues within the organization to ensure timely completion of projects
- Preserved customer confidence and protected operations by keeping information confidential
- Verified accuracy of data entered by comparing it with source documents
- Assists with accounting records and ledgers by reconciling monthly statements and transactions.
ADMINISTRATIVE COORDINATOR
Wesbell Logistics
12.2019 - 08.2020
- Responsible and provided customer inquiries, documentation and dispatching tickets in the system
- Managed and coordinated operations and procedures for employees
- Prepared payroll for employees, drivers and agency workers
- Performed accounting tasks including processing incoming invoices for the Accounts Payroll department and providing documentation for the Accounts Receivable department
- Prepared correspondence, filing, greeting visitors, answering incoming phone calls and scheduling meetings
- Managed administrative processes and prepared key reports and documentation.
CUSTOMER SERVICE REPRESENTATIVE/DATA ENTRY CLERK
Create A Treat
05.2019 - 11.2019
- First point of contact for customer inquiries and managed phone calls effectively and efficiently
- Accountable for processing orders entries in the Nav system and created production, dispatch and delivery schedule as per customer request by region
- Coordinated with internal and external stakeholders to avoid any delays/interruptions for order delivery
- Formulated, prepared and issued orders in excel
- Worked with planning and warehouse team to provide smooth workflow
- Coordinated with account Payable and receivables on timely manners
- Set up and activated customer accounts.
PROJECT COORDINATOR
Telecon Communication Inc
11.2016 - 11.2017
- Communicated project status daily including construction phases, issues that will impact the project
- Organized project related activities in cooperation with and under the direction of the Project Manager
- Assisted in the setup of project cost and productivity data tracking
- Tracked cash flow of projects from billing to collection of vendor payments
- Monitored and tracked purchase Orders and subcontracts as needed
- Create reports in Microsoft Excel at an advanced level
- Created weekly and monthly reports as per the project progress
- Coordinated in the development and implementation of new employee onboarding
- Interact with management team for daily correspondence and administrative support
- Coordinated with the payroll department to ensure the smooth financial flow.
CENTRAL CLIENT ADVISOR
RBC Royal Bank of Canada
08.2014 - 11.2016
- Presented day-to-day client service by determining client needs
- Provided the clients with exact information using appropriate resources
- Collected the information from client related to risk management needs and evaluated best way to manage the client's risk
- Interacted the clients' needs and provided best solutions as per their need
- Managed the client accounts receivables to make sure timely collection of premiums and payments to carriers
- Ensured that all regulatory requirements are met and complied with all internal policies and procedures
- Fiber consultant.
CUSTOMER SERVICE REPRESENTATIVE / EEPS ICM
Cross Iron Mills
12.2009 - 07.2011
- Evaluated customer account information to assess current issues and determine potential solutions
- Delivered high level of service and support to each customer, paving way for future business opportunities
- Asked probing questions to determine service needs and accurately input information into electronic systems
- Escalated customer concerns, store issues and inventory requirements to supervisors
- Maintained calm, friendly demeanor with upset customers to de-escalate stressful situations.
Education
Early Childhood Educator ( Level 2) - Educator
CDI North Campus
Calgary, Alberta 07.2024
DIPLOMA IN BUSINESS ADMINISTRATION - BUSINESS ADMINISTRATION
Bow Valley College
01.2005
Skills
- Accounting Support
- Mail Management
- AR/AP
- Data Entry
- Documentation
- Customer Service
- Excel Spreadsheets
- Handling Customer Complaints
- Attention To Detail
- Listening Skills
- Administrative And Office Support
Classroom Management
Documentation and Record Keeping
Parent-Teacher Communication
Lesson Planning
Languages
English
Full Professional
Timeline
Early Childhood Educator
Play N Learn
09.2023 - Current
SERVICE ADVISOR
New West Trcuk Centre
01.2021 - 05.2021
DATA ENTRY CLERK
Schneider Electric
11.2020 - 12.2020
ADMINISTRATIVE COORDINATOR
Wesbell Logistics
12.2019 - 08.2020
CUSTOMER SERVICE REPRESENTATIVE/DATA ENTRY CLERK
Create A Treat
05.2019 - 11.2019
PROJECT COORDINATOR
Telecon Communication Inc
11.2016 - 11.2017
CENTRAL CLIENT ADVISOR
RBC Royal Bank of Canada
08.2014 - 11.2016
CUSTOMER SERVICE REPRESENTATIVE / EEPS ICM
Cross Iron Mills
12.2009 - 07.2011
Early Childhood Educator ( Level 2) - Educator
CDI North Campus
DIPLOMA IN BUSINESS ADMINISTRATION - BUSINESS ADMINISTRATION
Bow Valley College
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