Taranjeet Chathli

• Taking orders : Servers take food and drink orders from customers, ensuring accuracy and communicating special requests to the kitchen staff.
• Serving food and beverages : Servers deliver orders to customers’ tables, presenting items with care and attention to detail, and ensuring prompt and courteous service throughout the meal.
• Anticipating needs : Servers anticipate customers’ needs by refilling drinks, providing additional condiments or utensils, and checking on satisfaction levels, aiming to enhance the dining experience and address any concerns promptly.

WORK HISTORY:

Technical Customer Support Representative 12/2023 - 03 / 2024

Amazon

Punjab,India

• Provided technical assistance and support to customers via multiple channels, including phone, email, and chat, ensuring prompt and effective resolution of inquiries and issues.

• Assisted customers with troubleshooting technical problems related to Amazon products and services, including account issues, order management, and device setup and usage.

• Demonstrated excellent communication and problem-solving skills to effectively address customer concerns and provide personalized solutions.

• Collaborated with cross-functional teams to identify and escalate recurring issues and contribute to ongoing process improvements and product enhancements.