Tarandeep Kaur

• Greeted customers entering store and responded promptly to customer needs.
• Keeping the game room tidy and ensuring equipment is in good working order.
• Performed minor maintenance and repairs by addressing simple issues with games and equipment
• Handled cash and payments and assisted with transactions and payouts as needed.
• Worked flexible schedule and extra shifts to meet business needs.
• Built relationships with customers to encourage repeat business.
• Managed inventory levels and placed orders.

• Successfully collaborated with other staff members to provide seamless service during high-volume periods.

• Kept vendor files accurate and up-to-date to expedite payment processing.
• Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
• Responded promptly to vendor inquiries, fostering positive relationships with external partners.
• Provide administrative and financial support to the Financial Controller
• Enhanced financial accuracy with thorough verification of invoices against purchase orders and contracts.
• Assisted in month-end closing procedures, contributing to accurate financial reporting for stakeholders.
• Maintained organized filing systems for easy access to financial records, supporting efficient auditing processes.
• Reported financial data and updated financial records in ledgers and journals.

• Compiled and maintained records in the warehouse management system of type and quantity of products, materials, equipment, merchandise and supplies stored at the facility
• Processed approximately 10 receipts daily in the warehouse management system
• Completed QA receipt handling and sampling documents
• Signed in/out about 15 to 20 Carrier Drivers
• Liaised with Customers via email and phone with a daily incoming of 100-120 email and/or 15-20 calls
• Processed and assembled courier sample orders
• Generated order paperwork and bills of lading from warehouse management system
• Sorted and maintained files of hard copies of receipt, shipment and product paperwork.

• Coordinate actions with clients, sales and other departments and operations ensuring that Client service level agreements are met
• Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
• Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout engagement process.
• Successfully managed multiple projects simultaneously (10-12 monthly) by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
• Met project deadlines without sacrificing build quality or workplace safety.
• Handle Release Entry, Pathfinder Maintenance, Mpower entries, CustomPoint, RMS maintenance and CustomBuy
• Responsible for Inventory Management Reporting and the Reorder Process
• Direct contact with internal and external Clients such as TD, Wawanesa, CIBC Simplii, Sunlife, Manulife and Primus
• Cross checking Project outlines within team before implementation.
• Host meetings every week with client on phone, Microsoft Team/Zoom

• Kept projects on schedule by managing deadlines and adjusting workflows.
• Create and maintain Order numbers, in SAP
• Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
• Prepared meeting agendas and minutes for distribution and record keeping.
• Created job files for each project and maintained current data in each file (ADF system)
• Create and maintain ADF Insert plans as well as enrollment of all materials
• Generate and invoice backup reports and invoice forms
• Scanning of reports and client records daily for client communication; clients such as TD (Mutual Funds, Private Trust), Wawanesa, CIBC Simplex, Sunlife, Manulife, Staples and Primus
• Assisted with onboarding newly hired staff members and coached on task prioritization.
• Maintained database and spreadsheets with accurate inventory and status.

• Greeted customers entering store and responded promptly to customer needs
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Assisted customers with returns, refunds and resolving transaction issues.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Mentored new employees on cashier duties and best practices, improving overall staff performance.
• Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
• Managed inventory levels effectively, reducing stock shortages and minimizing wastage.

• Respond to customer’s request regarding tax filing.
• Completed data entry tasks with accuracy and efficiency.
• Organized, sorted, and checked input data against original documents.
• Prioritized tasks effectively to ensure timely completion of all assigned projects without sacrificing attention to detail.
• Developed and maintained databases to store customer information.
• Performed regular audits on database content to identify outdated or inaccurate records requiring updates or removals.