Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sales Associate
Glentel Inc.
12.2021 - Current
Provided positive first impressions to welcome existing, new, and potential customers.
Answering phone calls, managing emails.
Solved customer challenges by offering relevant products and services.
Manage supplies and supply inventory
Educated clients on current promotional offerings and products using persuasive selling tactics.
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Resolve customer complaints and provided neccessary services.
Team Lead Frontend
Digimantra Labs
02.2016 - 08.2021
Coached team members in techniques necessary to complete job tasks.
Trained new team members by relaying information on company procedures and safety requirements.
Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Facilitate meetings and conferences with team members.
Creating and organising the documentations.
Review work performance and prepare reports.
Communicate with clients, and provide support as per need.
Budge planning for projects.
Handled team of 6-8 people and assigned daily tasks, to make sure it met deadline.
Project Cordinator
Solitaire Infosys
07.2013 - 02.2015
Kept projects on schedule by managing deadlines and adjusting workflows.
Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
Prepared meeting agendas and minutes for distribution and record keeping.
Kept corporate and client information confidential, adhering to data safety measures.
Managed team of 7-10 people by assigning tasks, managing tasks, creating reports.
Education
Bachelor's of Information And Technology - Information And Technology
Ludhiana College of Engineering And Technology
Punjab, India
05.2013
No Degree - Diploma in Information Technology
SRS Goverment Polytechnic College
Punjab, India
05.2010
Skills
File Maintenance
Meeting Coordination
Customer Engagement
Technical Support
Scheduling
Bookkeeping
Inventory Management
Project Management
Office Supply Management
Problem Solving Abilities
Time Management
Organizational Skills
MS OFFICE - Word, Excel
Knowledge of quickbooks
excellent verbal and written communication skills
Languages
English
Punjabi
Hindi
Certification
Certified Scrum Master
Timeline
Sales Associate
Glentel Inc.
12.2021 - Current
Team Lead Frontend
Digimantra Labs
02.2016 - 08.2021
Project Cordinator
Solitaire Infosys
07.2013 - 02.2015
Bachelor's of Information And Technology - Information And Technology