Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Hi, I’m
Tarandeep Kaur
Winnipeg,MB
Summary
Overview
5
years of professional experience
Work History
Intouch Cx
Customer Service Representative
06.2021 - Current
Job overview
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Paladin Security Group
Security Officer
11.2020 - 03.2021
Job overview
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Amazon
Warehouse Receiver
10.2020 - 11.2020
Job overview
- Unpacked and inspected all incoming shipments, addressing discrepancies with suppliers.
- Unloaded pallets and deliveries and organized products in warehouse.
- Reduced safety hazards by maintaining clean and orderly warehouse environment.
- Coordinated warehouse organization scheme and product placements.
TIM HORTONS
Crew Member
08.2020 - 10.2020
Job overview
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Took orders, prepared meals, and collected payments.
Save on foods
Cashier //E-Commerce Personal Shopper
02.2019 - 07.2020
Job overview
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Loaded and unloaded orders at customer's homes or locations.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
Education
Kwantlen Polytechnic University
DIPLOMA from GENERAL STUDIES
12.2020
University Overview
GPA: 2.78
Skills
- Microsoft office
- Stocking and Replenishing
- Store Maintenance
- Retail Sales Customer Service
- Warehousing Functions
- File and Records Management
- Customer Order Fulfillment
- Verbal and Written Communication
- Product Knowledge
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Full Professional
Timeline
Customer Service Representative
Intouch Cx
06.2021 - Current
Security Officer
Paladin Security Group
11.2020 - 03.2021
Warehouse Receiver
Amazon
10.2020 - 11.2020
Crew Member
TIM HORTONS
08.2020 - 10.2020
Cashier //E-Commerce Personal Shopper
Save on foods
02.2019 - 07.2020
Kwantlen Polytechnic University
DIPLOMA from GENERAL STUDIES
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