Tarandeep Kalra
Toronto,ON
Summary
Dedicated Applications/Support Engineer with 8+ years in electronics test & measurement industry, adept at understanding device test challenges in design, prototyping, validation, and manufacturing stages. Experienced with benchtop T&M and automated PXIe/DAQ hardware and software, passionate about new technologies and customer success.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Applications Engineer
Testforce Systems
10.2022 - Current
- Consulted test engineers in automotive, portfolio and aerospace business units on suitable test system configurations to meet their application requirements resulting in the closure of 200+ pre-sales opportunities over 5.5M USD.
- Delivered technical training & product demonstrations to customers to accelerate product adoption which resulted in new product sales.
- Liaised with field sales to identify technical requirements and recommend suitable system configurations.
Senior Technical Support Engineer
National Instruments
09.2019 - 08.2022
- Lead a team of five technical support engineers to drive fast and accurate customer issue resolution resulting in 4.5 (on 5 scale) average customer survey rating.
- Published troubleshooting documents and application notes for issue record keeping leading to the attainment of NI Knowledge Creation Services (KCS) Publisher status.
Applications Engineer, Wireless Communications
Rohde & Schwarz
07.2016 - 08.2019
- Provided pro-active technical support during evaluation and deployment of R&S CMW 100 Wireless Production Tester at Samsung Mobile Phone Production Plant in Noida which led to faster adoption and repeat orders
- Supported Aura Semiconductor and Broadcom in RF Conformance Testing of Bluetooth LE & WLAN 11ax based chipsets using R&S CMW 500 Wireless Communications Tester which led to platform acceptance and repeat orders
- Resolved hardware and software issues through log analysis and reference device testing
- Developed and maintained sales documents like compliance sheets, application notes and quick reference material for customers.
Education
Post Graduate Diploma - International Business Operations
Indira Gandhi National Open University (IGNOU)
07.2019
Bachelors of Technology - Electronics & Communication Engineering
Jaypee University of Information Technology
07.2016
Skills
- LabVIEW
- Python
- TestStand
- Veristand
- Customer Consulting
- Automated Test & Measurement Instruments
Websites
Certification
- National Instruments Certified LabVIEW Developer
- Complete Python Bootcamp certification, Udemy
- Mathematics for Machine Learning certification, Coursera
Languages
English
Full Professional
Hindi
Native or Bilingual
Timeline
Applications Engineer
Testforce Systems
10.2022 - Current
Senior Technical Support Engineer
National Instruments
09.2019 - 08.2022
Applications Engineer, Wireless Communications
Rohde & Schwarz
07.2016 - 08.2019
Post Graduate Diploma - International Business Operations
Indira Gandhi National Open University (IGNOU)
Bachelors of Technology - Electronics & Communication Engineering
Jaypee University of Information Technology
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