Taranbir Kaur
Mississauga,Canada
Summary
Seeking a long term opportunity with a prominent law firm. Will use exceptional office management skills and educational background to assist in orchestrating a smooth flow of legal operations and enhancement of own skills. A self-knowledgeable person with great communication, time-management and typing skills. Vast knowledge and experience in accessing MS office and several legal platforms.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
HGS Canada
Markham, ON
10.2021 - 04.2022
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Recommended products to customers, thoroughly explaining details.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
- Cultivated customer loyalty, promoted repeat business and improved sales.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Law Clerk Intern
Gobran Law Professional Corporation
Toronto, ON
01.2022 - 03.2022
- Created and prepared legal drafts by organizing and assembling information for legal documents and forms.
- Maintained and updated files and databases for personnel records and financial reports.
- Assisted attorneys with case organization and administrative tasks.
- Updated firm's database with new information for client records and financial documents.
- Prepared documents for electronic signature of clients.
- Did bank runs.
Education
High School Diploma -
Humber College
Toronto04.2022
High School Diploma -
DIPS School
Kapurthala, India03.2018
Skills
- Calm and Professional Under Pressure
- Good organizational and time management skills
- Great communication skills
- Excellent proofreading skills
- Typing speed of 50wpm
- Experience of using Teraview, Fast Company, Divorce Mate, Unity, Inform, PC Law, Athenian, Hellosign, Hellofax, Westlaw, LexisNexis, CanLII
- Experience of preparing legal drafting and correspondence
- Vast Knowledge and experience of using MS Office
- Familiar with several legal concepts and terminology
- Fully known with duties of law clerk or legal assistant
- Skilled in opening, organizing and closing files for Real Estate Transactions, Business and Corporations, Litigation matters and Family law matters
- Efficient and Detail-Oriented
- Data Entry and Maintenance
- Good at establishing and maintaining workplace relations
Timeline
Law Clerk Intern
Gobran Law Professional Corporation
01.2022 - 03.2022
Customer Service Representative
HGS Canada
10.2021 - 04.2022
High School Diploma -
Humber College
High School Diploma -
DIPS School
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