TARANA KAUR
Surrey,BC
Summary
Program Coordinator /Social Service (preferred SENIORS OLDER ADULTS Community but open for and Department) Performance-driving leader adept at aligning cross-departmental objectives to facilitate high-quality, on-time productions and long-term customer loyalty. Creative and innovative problem-solver exercises key strengths in workflow optimization, process re-engineering and strategic scheduling techniques. Offers track record of delivering superior-quality results for industry-leading publication conglomerates.
Overview
28
28
years of professional experience
Work History
Program Coordinator -for Older Adults (Tharapeutic Activation Program For Seniors)
DIVERSECITY Community Resources Society
01.2020 - Current
- I started working in January 2020 as I was given responsibility to start a seniors program called TAPS which was supposed to provide seniors with an opportunity to come together, participate in community activities, connect, support each other and take pleasure in life I sailed through the Covid with hard work to outreach to train seniors with digital skills to use phone and connected and brought them to this program
- The therapeutic Activation Program for Seniors (TAPS) is now since three years a successful day program offered to seniors with health and mobility barriers to participating in more independent programs
- TAPS provides seniors the opportunity for a weekly recreation program with yoga & fun activities, enjoying healthy lunches, and find connections
- The program aims to empower seniors to make healthy choices, build friendships and peer support, and enjoy life
- Every day has different activities to enjoy.
Yoga Instructor
City Of Surrey
01.2018 - Current
- Conducting Yoga Sessions for Gentle Yoga , Family Yoga , Older Adults Special Yoga , Pre natal Yoga
- Educated clients on the benefits of a consistent yoga practice for stress reduction, improved flexibility, and overall mental clarity.
- Planned and led yoga classes by selecting appropriate poses and sequences to meet abilities of individual students.
- Provided guidance and instruction on breathing techniques, meditation and other elements of yoga practice.
- Maintained positive relationships with class members through personalized and knowledgeable service.
- Offered one-on-one or small-group instruction for students needing additional attention and support.
- Developed tailored yoga programs for clients with specific health concerns or injuries to ensure safe practice.
Media Associate / Reporter
Zee TV Canada
- As a tv reporter been active in coordinating with social community and media houses and present on media the complete reporting and program execution
- Tracked relevant industry news/updates on a regular basis, providing insightful summaries on pertinent topics to the team.
- Improved overall content quality by copyediting articles, blog posts, and social media updates for clarity, grammar, and style consistency.
- Collaborated with cross-functional teams to develop integrated marketing campaigns for product launches and promotions.
- Increased audience engagement by developing creative social media campaigns and content strategies.
Sales Associate
Michael Hill Jewelers
01.2018 - 01.2019
- Managed returns, exchanges and refunds in accordance with store policy.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Customer service Rep/Sales Associate
Marks Work Warehouse
01.2017 - 01.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Yoga instructor
Various Yoga studios and Organizations
01.2018 - Current
- Serenity Wellness Centre, Delta BC
- ICA -Indian Cultural Association
- Hindi Literary Society
- Counselate General Of India Vancouvcer
Flight Attendant
Sahara Airlines
01.1996 - 01.2000
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Promoted brand reputation by exhibiting professionalism, friendliness, and attentiveness in every interaction with customers.
- Collaborated with fellow crew members to deliver a seamless travel experience for passengers on domestic and international flights.
- Participated in regular training sessions to stay current on industry trends, evolving company policies, safety procedures, and customer service strategies.
Education
CPR First Aid Training OFA level I -
200 RYT Certification -
01.2018
QCI Certified level 2 yoga instructor -
01.2017
Certified Life Coach ICF 800 Hours -
01.2017
Bachelor of commerce -
01.2016
Aerobics Training Course -
01.2012
Skills
- Community Engagement
- Responsible for the client intakes and volunteer recruitment to meet the project targets
- Responsible for the administration, management and monitoring of services and project outcomes
- Strong leadership including 2-3 staff members and volunteers
- Monitor the needs of seniors, create community responses, and establish partnerships to further meet senior needs
- In collaboration united way Communications team, ensure that all promotional marketing materials are updated
- Create a marketing and promotion plan
- Arrange for translations of marketing materials as necessary;
- Document and evaluate the progress of work through monthly reports to the Senior’s Manager
- Maintain appropriate records for evaluation, and meet funders’ and organizational requirements
- Ensure there are appropriate policies and procedures in place as the project develops
- Conducting regular intakes and monitoring needs of participants
- Coordination and supervision of Housekeeping services, including risk management, scheduling and supervision of housekeepers
- Oversight of services including Transportation, Meals Delivery, Volunteer Drop-offs, friendly visiting and others
References
Available Upon Request
Volunteer Experience
- Title winner MRS INDIA CANADA 2019
- TITLE WINNER MRS INDIA WORLDWIDE 2019
- BRAND AMBASSADOR MRS USA WORLD 2023
- Started Volunteering IN 2018 at Drug Addiction centres like Phoenix, Last Door Recovery Centre, New west Minsiters House taking Yoga & Reiki Sessions for people in need
- Volunteered for more than 100 Program in past 7 years for community with ICA, V4U, Lakshmi Narayan Mandir With Guru Nanak Kitchen and also PICS Society
- Reawrded with more than 10 awards & certificates for Community Service In Surrey, Vancouver Tri cities
Timeline
Program Coordinator -for Older Adults (Tharapeutic Activation Program For Seniors)
DIVERSECITY Community Resources Society
01.2020 - Current
Yoga Instructor
City Of Surrey
01.2018 - Current
Sales Associate
Michael Hill Jewelers
01.2018 - 01.2019
Yoga instructor
Various Yoga studios and Organizations
01.2018 - Current
Customer service Rep/Sales Associate
Marks Work Warehouse
01.2017 - 01.2018
Flight Attendant
Sahara Airlines
01.1996 - 01.2000
Media Associate / Reporter
Zee TV Canada