Mukesh Kumar Goyal
Montreal,QC
Summary
Dedicated professional with extensive experience in delivering excellent customer service and relationship management. Strong communication and project management skills. Committed to achieving targets and objectives. Seeking a challenging role to apply transferable skills.
Overview
7
7
years of professional experience
Work History
Operations Manager
Rakesh Goyal Rice Mill
Sangrur, India
02.2020 - 09.2021
- Helping the company to promote high morale and communicate the company’s operating policies, customer issues and safety measures
- Developing operations policies by evaluating and enforcing policies for products and inventory receipts
- Reviewing and approving operational invoices and forwarding them to payment
- Ensuring compliance with laws and regulations
- Making sure that all employees fill out the required legal documents.
Owner
Mater Coaching centre
Sangrur, India
09.2017 - 11.2020
- Teaching students based on national curriculum guidelines within your specialist subject areas
- Planning, preparing and delivering lessons
- Encouraging student participation in lessons and in other school-related activities
- Assessing and reporting on the behaviour of students
- Providing educational and social guidance to students and/or signposting them to specialist areas of advice when needed
- Ensuring the highest standards of quality and applying the most up-to-date teaching methods
- Taking part in opportunities to boost your own learning and continuous professional development (CPD).
Branch Sales Officer
HDFC Bank
Barnala, India
09.2016 - 03.2017
- Initiating sales with potential customers over the phone or in person
- Asking questions to engage customers and keep the conversation going
- Listening to the customers' needs to generate repeat sales
- Gathering and documenting customer information
- Keeping up to date on all products and informing customers of new products
- Answering customers' questions on the products
- Meeting sales quotas.
Language Instructor
ESCOL Computer centre
02.2015 - 07.2016
- Teaching students based on national curriculum guidelines within your specialist subject areas
- Planning, preparing and delivering lessons
- Encouraging student participation in lessons and in other school-related activities
- Assessing and reporting on the behaviour of students
- Providing educational and social guidance to students and/or signposting them to specialist areas of advice when needed
- Ensuring the highest standards of quality and applying the most up-to-date teaching methods
- Taking part in opportunities to boost your own learning and continuous professional development (CPD).
Education
PC MAINTENANCE -
National Institute For Entrepreneurship And Small Business Development
01.2015
B.Tech in Computer Science Engg -
Aryabhatta College of Engg. and Tech. (BARNALA)
01.2014
Diploma in Computer Science Engg -
G.G.S Polytechnic College (TALWANDI SABO)
01.2011
Matriculation -
Punjab School Education Board, Mohali
01.2007
Skills
- Leadership
- Customer Focus
- Continuous Improvement
- Operations Monitoring
- Communication and Interpersonal Skills
- IT Skills
- Maintenance Planning
- Organizational Management
References
Available on request
Timeline
Operations Manager
Rakesh Goyal Rice Mill
02.2020 - 09.2021
Owner
Mater Coaching centre
09.2017 - 11.2020
Branch Sales Officer
HDFC Bank
09.2016 - 03.2017
Language Instructor
ESCOL Computer centre
02.2015 - 07.2016
PC MAINTENANCE -
National Institute For Entrepreneurship And Small Business Development
B.Tech in Computer Science Engg -
Aryabhatta College of Engg. and Tech. (BARNALA)
Diploma in Computer Science Engg -
G.G.S Polytechnic College (TALWANDI SABO)
Matriculation -
Punjab School Education Board, Mohali
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