Taran Erickson
Saskatoon,Saskatchewan
Summary
Seasoned in the hospitality sector, adept at managing high-pressure situations and enhancing customer satisfaction. Skilled in multitasking and team collaboration, excelling in customer service and POS software operation. Proven track record of fostering community through exceptional communication and detail-oriented service delivery, ensuring a welcoming atmosphere for all guests.
Overview
2
2
years of professional experience
Work History
Host/Restaurant Server
Keo's Kitchen
03.2023 - 02.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Developed rapport with regular patrons, fostering a sense of community within the establishment.
- Used cash registers and credit card machines to cash out customers.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
Grill Cook
Nandos Food Outlet
04.2022 - 08.2022
- Managed grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.
- Maintained clean, organized grill stations for hygienic, orderly food preparation.
- Cleaned and maintained kitchen equipment regularly.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Adhered to strict food safety guidelines to prevent cross-contamination and ensure a safe dining experience for guests.
- Regularly cleaned and maintained grilling equipment to ensure peak performance at all times.
- Restocked and rotated food items according to expiry dates to minimize waste.
- Efficiently managed time by prioritizing tasks according to importance and urgency.
- Effectively communicated with fellow team members to coordinate dish preparation during peak service hours.
Education
High School Diploma -
Rangitoto College
Auckland, New Zealand12.2022
Skills
- Customer Service
- Team Collaboration
- Multitasking proficiency
- Effective Time Management
- Adaptable to change
- Exceptional communication
- Detail Oriented
- Telephone reception
- Reservation Management
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Host/Restaurant Server
Keo's Kitchen
03.2023 - 02.2024
Grill Cook
Nandos Food Outlet
04.2022 - 08.2022
High School Diploma -
Rangitoto College
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