Extensive knowledge of Disability and medical leave case management Clear understanding of the Region’s strategic priorities Effective interpersonal, leadership and communication skills. Effective use of high level problem solving skills. Enthusiastic and supportive team member Working knowledge of collective agreements and established union relationships
Hi, I’m
TARA HALL GALGER
Regina,Saskatchewan
Summary
Overview
27
years of professional experience
Work History
Saskatchewan Health Authority
Attendance Consultant
05.2012 - Current
Job overview
- Collaborate with RQHR managers, unions, Labour Relations, Staffing, Safety Consultants and various outside parties to support employees and managers with sick time reduction, regular attendance, and stay at work assistance
- Assist with safely and effectively accommodating employees in the workplace
- Provide leadership and education to managers in their roles and responsibilities in the Attendance Support Program and providing accommodation within the case management strategies to manage absences and assist in developing guidelines and procedures related to attendance/accommodation initiatives
- Facilitate successful return to work programs based on the employee’s functional capabilities and objective medical information and organization needs
- Maintain complete and accurate employee health records respecting security, privacy and confidentiality.
CO-OPERATORS LIFE INSURANCE COMPANY
Disability Case Manager
02.2001 - 05.2012
Job overview
- Review medical and policy information to determine eligibility of disability claims and authorize payment, obtain information from and correspond with claimants, policy holders, physicians, group reps, agents and government agencies, manage a caseload of claims as assigned, determine eligibility for life premium waiver.
CANADA LIFE ASSURANCE COMPANY
Group Health Claims Accounting Clerk
06.2000 - 02.2001
Job overview
- Reverse lost, incorrect or stale-dated cheques, system history reversals, issue cheques for payments of rehabilitation fees, update system with new employees, run searches for cheque status, deposit overpayment returns and provide copies of cheques upon request.
CO-OPERATORS LIFE INSURANCE COMPANY
Administration Clerk
02.2000 - 06.2000
Job overview
- Retirement Products: sort and distribute mail, file correspondence, deposit cheques and record on database, update unit values and interest rates, add new members to system, update member records, prepare and distribute monthly pension and POWA cheques, update retiree records and distribute various marketing materials.
WBM OFFICE SYSTEMS
Quality Assurance Representative
05.1999 - 02.2000
Job overview
- Dispatch technicians/systems engineers to calls and/or projects, evaluate priority of work orders, enter work orders and invoice service billing, maintain records, applicable excel worksheets and contract billing for meter and block contracts, answer 150-200 client calls per day, receive in depot repairs, manage warranty part orders and returns within 24 hr deadlines.
QUALITY FINANCIAL SERVICES
Administrative Assistant
05.1998 - 08.1998
Job overview
- Completion of paperwork for investment purchases and transfers, addressing and directing questions for clients in Nova Scotia and Saskatchewan, accounts receivable/payable and payroll, seminar planning, organization and updating of files, scheduling appointments for Financial Planner and application of specialized financial software.
PRATTS WHOLESALE (SASK.) LTD
Front Reception/Order
08.1996 - 08.1997
Job overview
- Desk: front reception, data entry of orders, invoicing, address customer questions/problems, take orders by phone, record remote orders, credit requisition research and credit invoicing, print and organize promotional flyers for sales representatives, print and distribute 700 sales books every eight weeks, file invoices and delivery sheets, prepare outgoing mail daily.
Education
SIAST – Psychiatric Nursing Program
04.2000
University Overview
combined full and part time studies during this period
SIASTMoose Jaw, SK
Diploma Business Administration from Business Administration
04.1994
University Overview
University of ReginaRegina
Some College (No Degree) from Business Administration
University Overview
Skills
- Management Coaching
- Subject Matter Expert
- Problem-Solving
- Safety Regulations
- Employee Management
- Integrity and Honesty
- Issue Resolution
- Staff Management
- Customer Relationship Management
- Reports and Documentation
References
References
References upon request.Timeline
Attendance Consultant
Saskatchewan Health Authority
05.2012 - Current
Disability Case Manager
CO-OPERATORS LIFE INSURANCE COMPANY
02.2001 - 05.2012
Group Health Claims Accounting Clerk
CANADA LIFE ASSURANCE COMPANY
06.2000 - 02.2001
Administration Clerk
CO-OPERATORS LIFE INSURANCE COMPANY
02.2000 - 06.2000
Quality Assurance Representative
WBM OFFICE SYSTEMS
05.1999 - 02.2000
Administrative Assistant
QUALITY FINANCIAL SERVICES
05.1998 - 08.1998
Front Reception/Order
PRATTS WHOLESALE (SASK.) LTD
08.1996 - 08.1997
SIAST – Psychiatric Nursing Program
SIAST
Diploma Business Administration from Business Administration
University of Regina
Some College (No Degree) from Business Administration