Tara Whalen
Deseronto,ON
Summary
Compassionate and effective individual with many skillsets and dedicated Enhanced teacher with focus on individual needs of children and families. Empathetic and accommodating in design and implementation of hands-on lessons. Exceptional skills working with teachers, Parents and staff.
Great communicator with objective to support needs of families and children as needed.
Overview
25
25
years of professional experience
Work History
Enhanced/Special Education Teacher
Mohawks Of The Bay Of Quinte Headstart
01.2024 - Current
- Developed IEPs tailored to individual student needs, ensuring their academic success and personal growth.
- Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
- Promoted a positive learning environment through the use of differentiated instruction and individualized support for diverse learners.
- Modified general education curriculum for special-needs students using various instructional techniques and technologies.
- Improved student behavior management by implementing consistent routines, clear expectations, and positive reinforcement strategies.
- Fostered strong relationships with parents and guardians, maintaining open lines of communication to ensure student progress.
Dispatcher Office Assistant
Central Taxi Service
03.2001 - 02.2010
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Directed dispatching, routing, and tracking of [Number] fleet vehicles.
- Maintained accurate records of dispatched calls, ensuring thorough documentation for future reference.
- Monitored real-time GPS tracking of units in the field to optimize routing efficiency during emergency callouts.
- Managed high-stress situations calmly and effectively, maintaining clear communication channels during emergencies.
Outbound Call Center Agent
N.C.O Financial Services
06.1999 - 04.2004
- Reduced call handling time by efficiently navigating through customer databases and CRM systems.
- Made outbound lead follow-ups to potential and existing customers by telephone and email to qualify leads and sell products and services.
- Participated proactively in ongoing learning initiatives like workshops or seminars to consistently enhance communication skills and product knowledge.
- Built rapport with clients, fostering long-term relationships that led to increased customer loyalty and repeat business.
- Met established attendance expectations and team revenue goals to achieve company objectives.
Education
Diploma Of Social Service Worker - Social Service Worker
Cannadore College
North Bay, ON05.2024
CPR Training
Belleville, ON03.2024
Sexual Predator Course
Mohawks Of The Bay Of Quinte04.2015
Foster Care
Highland Shores CAS01.2011
Pride Program
Highland Shores 10.2010
Skills
Differentiated Instruction
- Classroom Management
- Small Group Instruction
- Relationship Building
- Lesson Planning
- Collaborative Teamwork
- Parent Communication
- De-Escalation Techniques
- Behavior Intervention Plans
- Child Development
- Conflict resolution techniques
- Group and individual instruction
- Verbal and Nonverbal Communication
- Emotional Support
- Positive Role Model
Languages
English
Native or Bilingual
Timeline
Enhanced/Special Education Teacher
Mohawks Of The Bay Of Quinte Headstart
01.2024 - Current
Dispatcher Office Assistant
Central Taxi Service
03.2001 - 02.2010
Outbound Call Center Agent
N.C.O Financial Services
06.1999 - 04.2004
Diploma Of Social Service Worker - Social Service Worker
Cannadore College
CPR Training
Sexual Predator Course
Foster Care
Pride Program
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